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Antioch Vacation Packages

The rooms were well maintained and really clean. As seen on the photos. The location is in a safe area with cafes around and is more midtown like. Broadway is a 10min drive and the property provides a shuttle up and down on demand during the main hours. There are no bars or restaurants at the property would be the only drawback.

Great location and a nice room, but service needs improvement We stayed at Noelle in Nashville last weekend. Was the room nice? Yes. Is the location solid? Absolutely. But the guest service needs attention. At 11:23 PM, I received a text saying I needed to come to the lobby because I had supposedly not provided a credit card at check-in for incidentals. Yet I had. I texted them back a copy of the credit card transaction processed upon check-in. First, who texts a guest at 11:23 PM about an administrative issue like this? Second, why wasn’t their own transaction checked before contacting me? It didn’t end there. We had two more interactions with the front desk, the second of which was not necessary. Also, Our travel companions received no housekeeping on two of their four nights and had to go to the front desk, twice, to get the room cleaned!. Sure, A nice room and a good location matter, but so does taking care of your guests. Noelle needs better communication and more consistent service. I wonder if Nashville is past its prime?

The location is very central downtown. If you want to party its great as next door to Coyote Ugly. The rooftop bar is nice and staff couldnt be friendlier. It was good for travellers to have access to a laundry. However our room was windowless and we would have liked to have been told in advance and have the option to refuse. The hotel does itself a disservice by calling itself luxury as it is not.

Great everything

This place was very nice and very close to broadway like literally no more than a 10min drive The check in part was complicated I had to call to get my keys to the unit because the instructions were never sent The lady walked me through the steps and I appreciate that but she told me to pay for parking and I told her I thought parking was included she stated no and I need to pay but once I arrived to the unit I saw a parking pass for my vehicle I was so angry because I already paid for the parking which was 31$ a night But other than that the place was very nice and clean