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Rixos Downtown Antalya All Inclusive - The Land of Legends Access

5.0 star property

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Photo gallery for Rixos Downtown Antalya All Inclusive - The Land of Legends Access

2 outdoor pools, pool umbrellas, sun loungers
International cuisine
3 bars/lounges, lobby lounge, cocktail bar, cocktail bar
Exterior
Standard Room (Panoramic Sea View) | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

View in a map
Sakip Sabanci Boulevard, Konyaalti Beach, Antalya, Antalya, 07050
  • Place, Konyaalti Beach Park
    ‪8 min walk‬
  • Place, Antalya Archeological Museum
    ‪8 min walk‬
  • Place, Konyaalti Beach
    ‪10 min walk‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Partial Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room, 2 Twin Beds, Partial Sea View

7.8 out of 10
Good
(16 reviews)
  • 344 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Terrace Suite, Sea View, King Bed, Two Sofas

Deluxe Terrace Suite, Sea View, King Bed, Two Sofas | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Terrace Suite, Sea View, King Bed, Two Sofas

  • 495 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Connection Sea View Room, King Bed and Twin Beds

Premium bedding, minibar, in-room safe, blackout drapes

Connection Sea View Room, King Bed and Twin Beds

  • 689 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Terrace Suite King Bed, Land View

Premium bedding, minibar, in-room safe, blackout drapes

Family Terrace Suite King Bed, Land View

  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Sea View

  • 517 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room, Multiple Beds, Sea View

  • 344 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Twin Room with 2 Sofas, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Twin Room with 2 Sofas, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room with Two Sofas, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Double Room with Two Sofas, Sea View

  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Comfort Twin Room with 2 Sofas, City View

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Twin Room with 2 Sofas, City View

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room (Panoramic Sea View)

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room (Panoramic Sea View)

8.4 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed with Sofa bed, City View

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Room, 1 Double Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Terrace, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Family Suite, Multiple Beds, Terrace, Sea View

  • 689 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room (Accessible)

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room (Accessible)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Room (Longevity)

Premium bedding, minibar, in-room safe, blackout drapes

Room (Longevity)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

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About this property

Rixos Downtown Antalya All Inclusive - The Land of Legends Access

5-star property in Antalya City Centre
Spend the day catching some rays at the beach, relaxing by one of Rixos Downtown Antalya All Inclusive - The Land of Legends Access 's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Rixos Downtown Antalya All Inclusive - The Land of Legends Access offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Antalya property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anjana has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Rixos Downtown Antalya All Inclusive - The Land of Legends Access are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Rixos Downtown Antalya All Inclusive - The Land of Legends Access you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site, along with a car charging station.

Rixos Downtown Antalya All Inclusive - The Land of Legends Access is a smoke-free property.

A complimentary manager's reception is offered each day.
Rixos Lounge - This bar specializes in international cuisine. Open 24 hours. Reservations are required.
Panoramic Main Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Sundowner Bar - This cocktail bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Tropic Bar - This poolside cocktail bar serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Rixos Downtown Antalya All Inclusive - The Land of Legends Access are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Premium alcoholic beverages included

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Panoramic Main Restaurant
  • Rixos Lounge
  • Sundowner Bar
  • Tropic Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle repair station
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14,607 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per person, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and beverages are not allowed at this property.
Property Registration Number 2578

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rixos Downtown
Rixos Downtown Antalya
Rixos Downtown Hotel
Rixos Downtown Hotel Antalya
Rixos Downtown Antalya Hotel
Rixos Downtown Antalya Hotel Antalya
Rixos Hotel
Sheraton Antalya
Rixos Downtown Antalya

Rixos Downtown Antalya All Inclusive - The Land of Legends Access Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant resort. So many activities available throughout the day. Staff were really attentive. Quite flexible on booking the land of legends. Very nice food was great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property, with plenty activities for both adults and kids. Staff very helpful and polite.
Stayed 7 nights in Aug 2025

2/10 Terrible

Shiraz Anahita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have stayed in
Stayed 7 nights in Aug 2025

10/10 Excellent

Ali Mahdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Nedim, Mountlake Terrace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos Downtown Antalya exceeded my expectations. The staff were welcoming and professional, the rooms were spacious with beautiful views, and the food was excellent with plenty of variety. The pool, spa, and location near the beach and Old Town made the stay even better. A perfect mix of comfort, luxury, and great service — highly recommended!
Stayed 3 nights in Jul 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Rixos

Wonderful hotel, excellent service, starbucks included in the all inclusuve. Excellent food. Only negative is the beach which is pebble, not sand and there are many steps to get there. There is a public elevator, but not working when ws were there. Otherwise super. I woild defeinately stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bibek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at Rixos Downtown Antalya from start to finish. The facilities were clearly explained upon arrival, and the staff consistently checked in to ensure our well-being and the cleanliness of our rooms. The hotel atmosphere was outstanding, making the stay truly enjoyable. A special thanks to my guest relations team, Ceyla, who was extremely professional, attentive, and always ready with great advice. She made our stay even more comfortable and memorable. Overall, an exceptional stay—I would highly recommend this hotel to anyone visiting Antalya.
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, already planning our next visit
Stayed 8 nights in Jul 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded our room to sea view by free of charge
Stayed 4 nights in Aug 2025

10/10 Excellent

Cengiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her seyaden son derece memnun kaldık özellikle personel otelin calisanlar cok guleryuzlu tatil asisitanlara ayri tesekkur etmek istiyorum Ve plajada personeler mukkemel Perfect
Stayed 4 nights in Aug 2025

8/10 Good

Gerson

Traveled with family
Disliked: Cleanliness
During my stay at the hotel, I didn't like the cleaning service in the rooms; it was honestly terrible. They only changed the towels and took out the trash, they didn't clean the bathroom or the room. In fact, I complained, and all they did was put extra soap and things like that, but the hair and papers that I purposely left behind, I found them there again. So I stopped saying anything because I saw that it wasn't going to improve. The entertainment at night is very bad; they only sing in their language and there was only one area of the hotel to go to at night, there were no other options. Communication with the staff was often difficult because not everyone speaks English well.
Stayed 6 nights in Jul 2025

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly and that makes the stay warm and comfortable . Menekse from house keeping was very good . Special thanks to Kenan from dinning and Hilmi from guest relation. And many other friendly smiles we can’t remember all the names but will not forget their efforts and willingness to help Many thanks & kind regards
Stayed 12 nights in Aug 2025

10/10 Excellent

Leung

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good. Plenty options of food and drinks. They refill drinks every day with some snacks. Staff friendly and make you feel welcome. The pool is excellent. Would recommend 👌
Stayed 7 nights in Aug 2025

10/10 Excellent

Faraz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with our family. The staff were excellent sorting out our ‘connecting room’ issues and we were all fixed. Incredible place and will be coming back for sure…
Stayed 5 nights in Aug 2025

10/10 Excellent

hikmatullah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room conditions are very convenient and we enjoy the view from the balcony. we had many kind of food which was so good
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay for the family!
Stayed 7 nights in Aug 2025

6/10 Okay

Ebrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only the checkout was early
Stayed 3 nights in Jul 2025

10/10 Excellent

Lamia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Bilgesu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was 10/10. Extremely attentive and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Rami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers worldclass service. All the employees are very professional, helpful, and polite. The food is topnotch. It tastes amazing and is very safe (no food poisoning). The hotel has a great location and malls and other shopping avenues are very close. Taxis are available in the hotel and are very reasonably priced. Overall, this hotel offers a luxury experience. Highly recommended. Ps. A large pool with multiple sections is available. The beach is a few minutes away by walking. There are great bike lanes right outside the hotel (for scooters too).
Stayed 5 nights in Jul 2025

8/10 Good

Zarlasht

Traveled with family and small children
Liked: Cleanliness, staff & service
Great service from the staff especially Talip in the pool/bar area and Cemal Zakirov at the reception/host area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good no complaints
Stayed 4 nights in Jul 2025

10/10 Excellent

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Rixo are exceptional. Special thanks to Hilmi at reception, who checked in on us after arrival, and Fatima, who was always ready to help. Also, a warm shout-out to the Real Madrid fan manager—she’ll know who she is! She always greeted us with a smile. At the +16 buffet, the wait staff were fantastic—attentive, friendly, and quick to remember our preferences. Our table and drinks were always ready without asking. We saw other guests taking food out, so assumed it was okay. When we took a small plate of pastries, we were told food must stay inside. While we understood and complied, though it felt inconsistent that others seemed to be doing the same without being stopped. There are plenty of bars with no long waits, and the +16 areas offer a more relaxed atmosphere. Rooms are very clean, if slightly dated, but we were told refurbishments are underway. A mention to the cheerful man with the supply cart who restocked our room daily, and to the female lifeguard at the adult pool—always alert and professional. The beach area is lovely with a private section, though a few non-guests wandered through. The shuttle to Land of Legends was great, but more time slots would improve flexibility. The resort’s AI features stood out—QR codes made ordering and service requests super easy. Finally, the concierge was outstanding, ensuring our luggage was ready and departure stress-free. Overall, we thoroughly enjoyed our stay!
Stayed 8 nights in Jul 2025

10/10 Excellent

Borna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean rooms, great food, friendly staff. Really enjoyed our stay here, highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Hassan, Jersey city

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our second visit to Rixos Downtown. Amazing stay as always. Impressive buffet. Enjoyable Night Show. Variety of activities.
Stayed 4 nights in Jul 2025