Beginning of main content

Get an overview of this hotel
4-star Almaty hotel with coffee shop/café

Popular property highlights

Breakfast included
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

Location

Situated near the airport, this hotel is within 9 mi (15 km) of MEGA Park, Almaty Cathedral, and 28 Panfilov Heroes Memorial Park. Zenkov Cathedral and Central Park of Culture and Leisure are also within 9 mi (15 km).

Hotel Features

2 restaurants, an indoor pool, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a poolside bar, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 75 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, minibars, and electric kettles.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: KZT 5000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: KZT 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 3500 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Grand Erbil Hotel Almaty
  • Grand Erbil Almaty
  • Grand Erbil
  • Grand Erbil Hotel Hotel
  • Grand Erbil Hotel Almaty
  • Grand Erbil Hotel Hotel Almaty

Hotel Amenities

Property Features

Grand Erbil Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Almaty hotel also offers spa services, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Grand Erbil Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Bar/lounge
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Free breakfast
  • Billiards or pool table
  • Turkish bath/Hammam
  • Tours/ticket assistance
  • Year Built - 2014
  • Coffee shop or café
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Laundry facilities
  • Total number of rooms - 75
  • One meeting room
  • Number of floors - 6
  • Number of buildings/towers - 1

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Grand Erbil Hotel offers 75 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Turndown service
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Number of bathrooms - 1
  • Wardrobe or closet
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Georgia Film - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?