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Quality Inn at Albany Mall

2.5 star property

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Photo gallery for Quality Inn at Albany Mall

Welcome to our reception area, where friendly staff are available to assist with your stay.
Enjoy cooking and dining in this well-equipped kitchen with a microwave, coffee machine, and ample storage.
Relax by the pool surrounded by lush greenery and palm trees, with lounge chairs and umbrellas providing shade.
Welcome to Quality Inn, featuring a charming entrance with lush greenery and a classic gabled roof.
Two single beds with green bedspreads, flat-screen TV, and a cozy seating area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
806 N Westover Blvd, Albany, GA, 31707
  • Albany Square
    ‪2 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪6 min drive‬
  • Albany State University
    ‪11 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪14 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Business Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Quality Inn at Albany Mall

Albany hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Quality Inn at Albany Mall provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn at Albany Mall has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Quality Inn at Albany Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 179 out of 575 reviews
Rating 8 - Good. 144 out of 575 reviews
Rating 6 - Okay. 97 out of 575 reviews
Rating 4 - Poor. 66 out of 575 reviews
Rating 2 - Terrible. 89 out of 575 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Shaonna

Stayed 1 night in Apr 2025

8/10 Good

genevieve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, bed comfortable, nice large shower! However, when we came in for breakfast at 8:30 am, although the end of service was scheduled for 9:am. Not much food was left, no waffle making mix, nor apples or oranges only one slice of bread left and no staff to replenish missing food items. We noticed that a large group of workers were staying at the hotel and might have helped themselves for take out?! Next day of our stay I realized that I had forgotten my 2 jackets in our room closet and called the front desk and was told that they were not found! I know for a fact that I did leave them there. and didn't receive a call back as promised!
Stayed 1 night in Apr 2025

2/10 Terrible

heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty!!! Thank God it was only one night. Never again!
Stayed 1 night in Apr 2025

8/10 Good

Quincey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Place

There were roaches in the room and people smoking every where.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I gave a four star only because the breakfast was not sufficient. The microwave did not work. No water only orange juice.
Stayed 1 night in Apr 2025

6/10 Okay

Rashaad

Liked: Staff & service
Average but nice and budget friendly. Would recommend

10/10 Excellent

Kadian

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed just for a quick stop to get some sleep before continuing our drive. We came in close to 10 pm, and there were guests in line in front of us. The lady at the desk chit chatted with them for 20 min before acknowledge us. The room was decent and beds were comfortable. No one was at the counter in the morning. There was a sign that said be back in 5 min. Another guest was waiting, and he said he was waiting for 25 min already. There was no waffle mix, oatmeal, fruit, milk, and we were trying to eat and leave. Finally, after 25 min, 4 employees came down. My husband asked 1 of them if she could refill the breakfast items. After 20 more min there was milk and oatmeal packets. We gave up.
Stayed 1 night in Mar 2025

8/10 Good

Daquaneshia

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I like that it was safe and quiet. What I didn’t like that the hotel didn’t have a bathtub
Stayed 2 nights in Mar 2025

10/10 Excellent

alexandra

Traveled with partner
Liked: Amenities
Property was very clean and staff was exceptional.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but awful breakfast for the price and it being Quality Inn
Stayed 1 night in Mar 2025

10/10 Excellent

Maria de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff
Stayed 1 night in Mar 2025

10/10 Excellent

Chloe

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the quality inn was excellent! Staff was very helpful. Breakfast was good and had decent options. Bed and bathroom were clean but housekeeping could be more thorough, our microwave was dirty. Will definitely be returning, overall it was a very good value!
Stayed 1 night in Mar 2025

8/10 Good

Angelica

Traveled with family
Liked: Amenities
The hotel was decent. I would have liked more for breakfast but is was ok. The pool was closed and there was no hot tub.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dovy

Traveled with family
Liked: Amenities
It appears well maintained and very clean. The young woman that checked me in was very friendly and patient
Stayed 1 night in Mar 2025

10/10 Excellent

Devan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Clean, comfortable, great price and wonderful customer service. I stayed a week while in Albany for the Christian Worldview Film Festival. Will stay there again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Calvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, it was a good clean Motel
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Eduardo

Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for me and my crews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly! Rooms were clean and spacious.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort

You can't complain about the service

Mr. Patel is a dynamic manager and his willingness makes this hotel 4 star.The property is a bit dated but the service is top notch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Patrick was Awesome
Stayed 2 nights in Feb 2025