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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Lobby
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Desk, blackout drapes, iron/ironing board, rollaway beds
Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$88
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Rosemont Country Club
    ‪2 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Copley Akron

Akron hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Copley Akron is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 961 reviews
Rating 8 - Good. 251 out of 961 reviews
Rating 6 - Okay. 167 out of 961 reviews
Rating 4 - Poor. 101 out of 961 reviews
Rating 2 - Terrible. 148 out of 961 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Brent

Room was in a quiet hallway.
Stayed 1 night in Oct 2025

2/10 Terrible

Donna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting. I went and purchased clorox cleaner to clean before using. Hair on tub walls and floor. Room had very strong oder of Marijuana which triggered a migraine with nausea. The elevator was scarier than a halloween haunted house.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Old, dirty, broken. Will not stay at this location again.
Stayed 1 night in Sep 2025

4/10 Poor

Kayleigh

Traveled with partner
Disliked: Cleanliness, amenities
We found a blood stain on the comforter that wasn’t ours… someone else’s personal lubricant left behind in the drawer under the microwave. There was paint chipping all over and it was very outdated. A bit grungy in spots. A staff member talked to us at breakfast and was very friendly but we couldn’t really find other staff around to address our other issues, get more towels or toilet paper etc. wasn’t over all super clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Becky

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in a state of disrepair. The elevator barely works and is incredibly rickety. The whole hotel smells like sour milk, and our room was disgusting. There were crumbs all over our carpet, candy in the chair, hairs all over the bathroom, gross stains in the fridge, and dirty bathroom mirror. We were only staying one night so decided to stick it out until we went to bed around midnight and found a dried up puddle of pee. We left immediately and the woman at the desk was rude and I have been refused a refund by the property. I have escalated to corporate in hopes of a resolution. Horrible experience and would never recommend
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

4/10 Poor

Angie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for 1 night had we needed to stay longer, we would've changed hotels. The elevator is broken and you have to use the stairs to get to your room. The bath tub still had hair in it, the faucet was dripping and there was lots of mold in the shower. We also opened the closet door then it wouldn't shut. The pool was also closed for maintenance. Signs indicate an ice machine on the first floor but there wasn't an ice machine to be found.
Stayed 1 night in Sep 2025

6/10 Okay

Kathryn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business stay

It wasn’t the worst place I’ve stayed, but the n my one night stay, the elevator was out of service, the closet door didn’t open because there was no bottom track, the comforter had something on it that didn’t appear to have been washed, and there was someone else’s bar of soap in my shower. But the bed was comfortable and the people at the front desk were very friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Tricia

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Upon check-in I requested a room on the ground floor sipI had my dog. The only rooms available were on the second floor and the elevator was not working for that level. Then my room keys didn’t work. The stair well was unkempt and the tread was very worn needed to be replaced (the front edge of the steps were pretty beat up).
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip, Monaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
way better than expected, will be back again when in town for work
Stayed 1 night in May 2025

8/10 Good

ANTONIO

Business traveler
Liked: Staff & service

Reasonable

Overall for the price this was a good choice for a last minute nights stay. The back door lock didnt work so they had to put a rock in it to keep from locking. They only allowed you to use the questionable elevator if you are on 3rd or 4th floor no stop at 2nd. I wish i got her name ,The sweet older lady who worked the breakfast room was so nice and helpful. She definitely is a keeper. Room was clean yet very outdated and falling apart. Cable kept glitching eveey 2 min no.matter what channel you are on. Overall price reasonable, room clean, for a last minute stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Hunter

Liked: Room comfort
Hotel was good for the price. Room was clean and comfortable; shower didn’t drain the best but it was clean. The hallways smelled pretty strongly of weed, but our room didn’t and neither did the lobby. Convenient location, and breakfast was reasonable for the price we paid.
Stayed 2 nights in Sep 2025

6/10 Okay

Dwayne

Liked: Staff & service
Disliked: Amenities
It needs some upgrades. Rooms, carpets, elevator, furniture, and etc.
Stayed 3 nights in Jun 2025

6/10 Okay

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Building maintenance is poor to unsafe. The elevator has a sticker over the second floor button that says don’t use floor two. Exterior has some wear issues as well. Doors are worn. Lights flickering in the lobby. Ect.
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool could be open earlier in the morning and the soda machines were sold out. There was a few damaged things in the room but the stay was good otherwise!
Stayed 2 nights in Aug 2025

6/10 Okay

DANIEL

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smelly and too old
Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the elevator didn't work. Staff was great, and the pool was great.
Stayed 1 night in Aug 2025

2/10 Terrible

UNNIKANNAN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of wet carpet or something in room, microwave handle broken, elevator broken. Facility needs serious upgrade. The 7/10 rating is very misleading. Staff was good however.
Stayed 3 nights in Aug 2025

8/10 Good

Dayna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room has a strong smell that wasn't outside of the room though.
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Diamond

Stayed 1 night in Aug 2025

10/10 Excellent

Sondra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Room was quiet for sleeping!
Stayed 1 night in Aug 2025

2/10 Terrible

Najah

Disliked: Staff & service, property conditions & facilities
The overnight attendant tries to claim that our rooms were no longer available because we arrived late. We arrived after a 6 drive to attend the funeral of a family member the next morning. When we stated that our reservation was "check-in 3:00pm and check-out was 11:00 am the following morning, he stated "I've completed my closeout for the day, and you would need to purchase a new room". This was an absolute nightmare, not to mention illegal!
Stayed 1 night in Aug 2025