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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Enjoy cooking in this well-equipped kitchen with a large window and modern layout.
Stunning hotel building with a symmetrical facade and flat roof, featuring evenly spaced windows and a central entrance.
Relax by the pool surrounded by comfortable lounge chairs and tables.
Relax in comfort with a fireplace, sofas, and a flat-screen TV.
Relax in a stylish room with a large bed, two bedside tables, and a comfortable armchair.

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    ‪4 min drive‬
  • Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • University of Akron
    ‪14 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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3.0 out of 5, (1010)
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The price is $107 total
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About this property

Comfort Inn & Suites Copley Akron

Akron hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Copley Akron is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 904 reviews
Rating 8 - Good. 238 out of 904 reviews
Rating 6 - Okay. 152 out of 904 reviews
Rating 4 - Poor. 96 out of 904 reviews
Rating 2 - Terrible. 138 out of 904 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Triana

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! I was not pleased with my stay, bed was dirty, hallways smelled like weed smoke. Someone tried to open my room door in the middle of the night. I was placed in a room right next to noisy elevator
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Staff was friendly, accommodating & courteous. Hotel needs some serious TLC. Back of property was littered with empty bottles and such. Interior elevator control & indicator lights not working
Stayed 5 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Clean and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

DarNeja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

MoriAunna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Managers walked in my room without even knocking the lock that was on the door
Stayed 3 nights in Apr 2025

2/10 Terrible

Lindsey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pros: beds were clean. Cons: Our shower head was broken and coming out of the wall, bloodstained lamp, no trash can in bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear!

We did not end up staying. Rooms weren't ready. Pool was closed. Hallways and elevator smell like smoke, and the elevator sounds like its going to break when you use it. Also, short staffed. There was only 1 person running the desk.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Pool was closed for “maintenance” even though the website says it’s open. The hallway of the floor we were on was very mildew/ leftover cigarette smoke smelly. The rooms were clean. The beds were not so comfy. The elevator seemed very old and a bit sketchy. The breakfast was good scrambled eggs, sausage patties, make your own waffles with toppings, yogurt, toast, bagels with cream cheese, muffins, pastries, cereals, fresh fruits and coffee, OJ and apple juice to drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Was a very clean and safe place
Stayed 2 nights in Mar 2025

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Megan

Stayed 2 nights in Mar 2025

6/10 Okay

Stacy

Business traveler
Disliked: Amenities
Updates needed in the rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Odyssey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Brandon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't stay there for free and will deny all charges i was ordered a discount or rebate of which i got none. There were bugs, dirty panties, door paycheck didn't work, and the rudest staff ever except for 1 lady. She tried to accommodate, but was disregarded for all the problems. Stay far away!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Kala

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.The pool was down and has been down for a while. The room was nasty and they charged my card an extra 130 dollars and I still have not received it back if. If I have know the pool was down I would never stayed there .
Stayed 2 nights in Feb 2025

6/10 Okay

Jayla

Disliked: Staff & service, property conditions & facilities
The water didn’t water and the works was rude
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Stayed 2 nights in Jan 2025

6/10 Okay

Sathita

Stayed 1 night in Dec 2024

8/10 Good

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rented this hotel to watch the Akron game. Part of the reason we booked the hotel was because they had a pool. Upon check in, the front seat informed us that the pool was down for maintenance. This, and the fact that the hours for breakfast did not fit our needs are the reason for the review.
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bug infested

We reserved two Jacuzzi rooms. The minute we walked into the one room. We found a cockroach on the bathroom floor. Went to the front desk and they offered to mop the bathroom floor. That is it. Over the next two hours, found four more cockroaches, and the front desk, absolutely for refused to do anything about it. I finally complained enough that they moved us to the second floor in a non-Jacuzzi room. Told me we would get another Jacuzzi room the next morning. The next morning came and they told me they did not have a Jacuzzi room available. I ask for at least some of my money back between the cockroaches and not having the type of room we paid extra for have been waiting for over a week. Still no refund still no call from the manager And they actually took $50 extra out of my account than what they should have taken! Ask the front desk person many many times to speak to a manager the first time they told me the manager would be in in the morning and she would come speak to us. That never happened. Ask them to call and let me speak to the manager over the phone they refused. The front desk worker told me they were crediting my account, but again never did. I have called the hotel every day since our trip and they continuously tell me there is no manager available. They have taken my name and number several times for a manager to call me back, and I still have not received a call. . The lady in the room two doors down from us found cockroaches and bedbugs and her room also!
Stayed 2 nights in Nov 2024