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Akbarak Vacation Packages

Closer to a 2 star than 3. Relatively clean but wallpaper coming unglued, Carpets worn. t.v. didn't work. Desk person said he'd send someone up to fix. 2 hrs. Later I went down again to ask. Said he could do nothing today but would fix in morning. Never did. Breakfast was mediocre at best. Wouldn't recommend for the price.

Service can be a little inconsistent, but most staff are very polite. We booked an apartment. It was clean, but the unit itself has a little age to it, and could do with some refreshment. No ironing board in the room. No cleaning cloth or washing detergent so you can't really cook anyway. The outdoor pool needed maintenance. The gym is very basic if you are used to big commercial gyms. They made us pay for two cups we "broke", but it was the vibration of the kettle that broke the cups. So be a little mindful if you are boiling the kettle. If the cups are stacked onto each other like a pyramid, take note to place them away from the kettle, even though the cups and kettles are already in position in a pre-cut wooden holder. They will still break. It's just 50,000 uzs but it just feels odd to charge us for something we didn't purposely break, and it was already stacked like this by the housekeeper. The hotel is away from the city centre and our travel plans were a little derailed when we tried to take a taxi on one of the days where the Samarkand Challenge was going on. The roads were blocked and we couldn't get to the city at all. Otherwise, it's still not too shabby or expensive to take a taxi back and forth.

Outstanding Hospitality and Exceptional Front Desk Team! ​My stay at Rauza Hotel was wonderful, largely thanks to the exceptional reception staff. They are incredibly well-trained and truly go above and beyond to make you feel welcome. Their professional attitude, paired with genuine politeness and clear communication, made a lasting impression. ​I especially want to extend a warm thank you to Shohjahon and Salohiddin at the front office desk, their outstanding service and attentiveness directly convinced me to prolong my stay and book an extra night. Highly recommended for anyone visiting Tashkent!

Great service