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Crown Hotel

5.0 star property

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Photo gallery for Crown Hotel

Garden
Dining
Free minibar items, individually decorated, individually furnished, desk
Fitness facility
Reception

Reviews

4.6 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Kaliti, Addis Ababa, 00251
  • Place, World Bank Ethiopia
    ‪10 min drive‬
  • Place, Medhane Alem Church
    ‪12 min drive‬
  • Place, African Union Headquarters
    ‪13 min drive‬
  • Airport, Addis Ababa (ADD-Bole Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Free minibar items, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Free minibar items, individually decorated, individually furnished, desk

Double Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Free minibar items, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Free minibar items, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Free minibar items, individually decorated, individually furnished, desk

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About this property

Crown Hotel

5-star Addis Ababa hotel with 3 restaurants
This hotel features 3 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and massage/treatment rooms.
Crown Hotel offers 72 accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include day beds. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Event facilities measuring 205 square feet (19 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. An area shuttle within 10 km and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Crown Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in African cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 205 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Addis Ababa
Crown Hotel Addis Ababa
Crown Hotel Hotel
Crown Hotel Addis Ababa
Crown Hotel Hotel Addis Ababa

Crown Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 9 out of 39 reviews
Rating 2 - Terrible. 15 out of 39 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t lock anything is very bad hotel I’m not clear dirty and I want my money back
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room infested with cocarages coming out everywhere as soon the light is switched off. I think the bed sheets have not been changed also. I found body hair on the sheets. I realized to late, to change the hotel right the way, so I stayed there one entire night. - horrified. I was only able to take some rest with the light switched on, complete clothed and bathed myself in Deet. However next day I catched a flee or something like this during showering.... They asked me kindly to take breakfast.. sorry, in this conditions I refused.... It's a pitty, because for sure the hotel once has been quite nice somo 20-30 years ago. But is in need of complete renovation, by meaning, taking absolute everything out, fumigate against all kind of pests and then remake all. The only really nice touch in the hotel is the saunasteamshower in the room. Staff is indeed nice, as usual in Ethioia but do not help in solving problems. In aim to offer me something I would have expected something as a refund of already payed stay and the following night. Not, as they did, offerung me another room. For sure I will not take an offer like this as adequate. Please do not understand me wrong. I am not asking anything back from you, I only want to say, organize your mess and think in future about how to satisfy and serve as a real hotel of 4 Stars you definitvely do not deserve right now. In any case, I will never come back to your place, nor will anybody else from my company when we travel to Ethiopia.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for two nights when i saw the good price and an excellent pictures of the hotel that looks perfect with long line of foreigners that gave me a full trust the hotel will be perfecc but what i found there was totally different from the the pictures, i booked for double bed they give single, No tv in the room they brought for after 4 hours, no internet for that night, it was very cold i asked for extra blanket and did not get it, the windows doesn'n closed, the hot water doesn'n work,the breakfast was scary finally although I paid for two nights i have run away after the first night and i felt that i am in the worest prison in ethiopia that located across the hotel. I didn't like any thing about it, the are the cheaters, they cheat people with fake pictures the should not call it hotel it is a pirate island.
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Miguel Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
malo no llega a 1estrella
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT BOOK HERE (SERIOUSLY!)

I thought booking here would be good considering it was listing as about $100C/night but on sale. You have to drive through 20 minutes of dirt and no roads into a very unsafe looking area where if something happens, no police can come there at all. It was listed as in Addis. More like in NO MAN'S LAND with a pack of wolves waiting for you. Came to the "CROWN HOTEL" and it literally had all the parking lights, main lights, and even lobby lights basically off. Lobby had maybe one small light. I felt like I was walking into a cemetery. WIFI? First thing I asked about was the wifi, the guy was honest (he said ok sometimes). he said there was Wifi in my room. Lies! Literally NO SIGNAL! ROOM? Maybe it was the crown hotel in 1920, had an analog box tv that wasn't even plugged in and had no remote anyway. It was dirty a dirty room. Like it seriously needs to be updated. NO ELECTRIC PLUGS in the room to even plug in my laptop or phone or anything so no wonder the internet didn't work. What use would it be anyway since there is no plugs. It was so bad I felt bad writing this review because it felt like the owners inherited this hotel from some owner that went bankrupt and abandoned it. my wife and I could not stay there and it was 11:00pm at night, after driving through dirt roads that were dangerous and being tired, it took me a lot to leave at that time. He promised my money back, but didn't get it back. man! I got my money taken.Do not go here!Regrets!
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service experience

Communication is very very very poor customer service experience. Tried calling tried email. No answer.
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Merja

Disliked: Cleanliness, property conditions & facilities, room comfort

Huono

Mikään ei pitänyt paikkansa koskien hotellin kuvausta. Ei saunaa ,ei buffet aamiaista, ei kuntosalia. Likainen pölyinen seutu ja kuvattu puutarha oli mutuaman neliön alueen kokonen nurmikenttä, jossa yksi puu ja pari pensasta. Vanha ja aikansa elänyt paikka. Kaukana Addis Abebasta ison pölyisen valtatien varressa oleva hotelli.
Stayed 7 nights in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 star hotel and not 4 star

Hotel need complete maintenance all areas. Hotel very far from city. Staff needs training. Poor food quality. No wifi. Area dusty and dirty. Had booked 3 nights but only stayed 1 night. Better book a hotel in downtown Addis.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was no running water at all, I was very Disappointed, my room was very unclean
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Budget hotel

We had to change rooms since the initial room was close to the road with no hot water. We wee put in another room and we loved it. -it was quiet with hot water. Restaurant food was great!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det var ren hotel og god service

I was happy about crown hotel. Every service it was good. Thank you
Verified

8/10 Good

Abdi

Liked: Cleanliness, staff & service, room comfort

Good Hotel with Very friendly staff

Very friendly and helpfull staff and generally competent. Breakfast was acceptable and included in the room price. Free and reliable airport transfer. Room service, cleaning and laundry are efficient. Highly recommended for groups
Verified

2/10 Terrible

Russ

Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

Info on Expedia's website does not match up at all with the reality of this hotel. We did not get the room we paid for. We were downgraded to a smaller room but not compensated. Their reason was that the side of the hotel the room we booked was on did not have water. They did not have working internet. They did have a gym, but it had standing water on the floor. Presumably because of their water issue they have a huge mosquito issue. I hardly slept because of the many mosquitoes. Throughout the night I killed around twenty of them, but still did not get all of them. The shuttle arrived 2 hours LATE to pick us up, and on the way out they informed me that the shuttle wa only free to and from the airport, when the Expedia listing said they give rides to major shopping centers as well. Finally they made an "exception", saying they hoped I would leave a good review! The staff is very friendly, but overall this seems like a hotel that is going out of business, but trying to stay afloat by not fixing anything or having any expenditures. I live in Ethiopia, so this review is not holding this hotel to a Western standard. There are many better options in Addis for cheaper than you would pay here.
Verified

6/10 Okay

Kastytis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Down(ward) from your expectation

If you expect the comfort as described in room descriptions, your expectations should go down by two-three grades/scores down. The hotel is quite old, without refurbished facilities. So jacuzzi in my executive suite became just a simple shower (no other features were working), furniture was looking as used by hordes, the food was served in out-dated restaurant environment. But both food itself and hotel service people were good. It seems that discount price is very rational one.
Verified

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Property conditions & facilities

Rather run down hotel on the edge of town

The hotel is not a four star hotel - 3 star maybe. Perhaps used to be but now rather run down. But it was clean and staff were helpful and Internet worked.
Verified

4/10 Poor

C M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is old and require refurbishment

The price is reasonable in the town but not to have too high expection of three star or above comfort.
Verified

4/10 Poor

Helga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover in Addis Abeba

Wir hatten kein Wasser und die Sauberkeit der Zimmer ließ zu wünschen übrig!
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service

Friendliest Staff in all of Addis!!!

If you want to experience the hospitality and friendliness of Addis,stay at the Crown Hotel,sip true Ethiopian Coffee in the Coffee House, and eat,drink & dance in the traditional restaurant. No it is not in the downtown area,but they will provide transportation for you. Partake in their tours of Addis & go to Mt Entoto. The sister tour agency will customize a tour to your budget & you will love it!! If you want silky sheets & organic toiletries spend hundreds in a stoic chain hotel, BUT if you wish to experience Ethiopia & its people,stay at the Crown Hotel.
Verified

6/10 Okay

Border Bouncer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good for the price

The best part is the staff. They were very nice and helpful.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff are nice but the hotel really needs a renovation.
Verified

2/10 Terrible

Helga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erlebnis Addis wir willten zum Abschluss nochmal b

U. A. Kein Wasser oderDusche!
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

تقيم

انتشار البعوض بشكل مزعج
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel provides free transportation to airport, &

I like the hotel provided free transportation to a bus terminal in a very early morning departure. Sometime it also gave me a free ride to city center. Staff are friendly & helpful.
Verified

10/10 Excellent

aali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are very glad we stayed there .we did tour guide with them . we spent over ten days in the hotel . i would like to say over all very satisfied the way we were treated . we would like to say thank you to the manager, tour guiders, house keepers and all the staff for going beyond to make us confortable during our stay at crown hotel.. thank you again. we do recommend to all
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Excellent Hotel

I had two nights in this hotel. The customer service was outstanding. The room was quite and comfortable. It has been cleaned everyday. The restaurant, bar, and the tradition music was amazingly good. You've got to love the coffee lady too. The only negative thing about this hotel is the location. It is on a busy street with a lot of trucks /big cars and few taxi/ caps. But the front desk is so good on organizing comfortable and free transportation to and from wherever you want to go.