See all properties

Ritz Acapulco Hotel All Inclusive

Property class: 5 and above

Photo gallery for Ritz Acapulco Hotel All Inclusive

A beach with palm trees and a hotel in the background.
A swimming pool with clear blue water, surrounded by palm trees and blue umbrellas.
A spacious lobby with a marble floor, a reception desk, and potted plants.
Room
A buffet area with various food options and a seating area in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $229
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Galerías Acapulco
    ‪1 min walk‬
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

A hotel room with a large window, a bed with white bedding, and a view of the sea.

Standard Single Room, 1 King Bed, Partial Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

A room with two beds, a balcony with a view of the sea and buildings, and a painting on the wall.

Studio Suite, 2 Double Beds, Partial Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Partial Sea View

A hotel room with a bed, two bedside lamps, a wooden chair, a desk, and a mirror.

Studio Suite, 1 King Bed, Partial Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, two bedside tables, a view of the sea, and a cityscape in the distance.

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(61 reviews)
  • Partial sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

A hotel room with two beds, a balcony with a view, a chair, and a nightstand with a phone.

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(74 reviews)
  • Partial sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Partial Sea View

A hotel room with a balcony, a bed with white linens, a wooden table, two chairs, and a painting on the wall.

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

A hotel room with two beds, a nightstand, a lamp, and a chair.

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Infinity pool
Krystal Beach Acapulco
Costera Acapulco
  • Pool
  • Hot tub
  • All inclusive available
  • Kids pool
3.6 out of 5, Good, 1,003 reviews
Krystal Beach Acapulco

About this property

Ritz Acapulco Hotel All Inclusive

5-star property in Costera Acapulco
At Ritz Acapulco Hotel All Inclusive, hit the beach, dine onsite at Villalinda, or enjoy a drink at one of the property's 2 poolside bars.
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool.

Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.

Ritz Acapulco Hotel All Inclusive is a smoke-free property.

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bar Margaritas - Onsite bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 605 out of 1176 reviews
Rating 8 - Good. 273 out of 1176 reviews
Rating 6 - Okay. 152 out of 1176 reviews
Rating 4 - Poor. 65 out of 1176 reviews
Rating 2 - Terrible. 81 out of 1176 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Angélica Maribel

Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Angelica

This is my second time staying at this hotel, I recommend who
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JOSE ARTURO CARDENAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, Need more improvement in food
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Excelente
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was repetitive and very bland. We had to go across the street because kids no longer wanted the food. Our Ac in our room was out and they accommodated us to a different room which was good. Everything else was great spent most of the time at the beach and kids in pool.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

FABIAN

Liked: Cleanliness, property conditions & facilities
-
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Aleph Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ginleir

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This used the name Ritz, but it's not the Ritz Carlton. They would not put their name on this place. The staff was not very helpful, the accomodations were subpar and I left a bottle of pills in my room and came back 30 minutes later and they magically "disappeared".
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Excelente personal
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

liliana

Disliked: Cleanliness, amenities
Food was terrible
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness
Yes
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

América

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, amenities
Excellent !!!!!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Fransica

Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jacques

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got food poisoning, hotel is not as advertised-it’s old and not well maintained, staff was rude, check out time was not communicated properly, room was missing all towels at arrival, unable to sleep due to loud music outside of room until 6am every night, air conditioner was not working properly and made loud noise, room toilet leaking water on floor, used eyelash stuck on mirror in the room’s bathroom, rude towel pick-up/return staff, food was not good and caused me to have food poisoning and had to go to the doctor for antibiotics, pools were overcrowded and dirty, activities and amenities not well explained, did not feel overall welcome at all…horrible experience all together.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kim Fung

Liked: Staff & service, amenities, property conditions & facilities
Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.
Stayed 2 nights in Mar 2026