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Novotel Abu Dhabi Al Bustan

Property class: 4

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Photo gallery for Novotel Abu Dhabi Al Bustan

A modern hotel with a prominent 'Novotel' sign, multiple floors, and a mix of glass and concrete architecture.
Creator video - submitted by lana__creator
A swimming pool with sun loungers and umbrellas, a modern building with large windows, and a clear sky.
A modern hotel with multiple floors, balconies, and a well-maintained garden area.
A hotel room with a large bed, a city view, a framed picture on the wall, and a bedside table with a phone.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is $101
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Place, Mushrif Mall
    ‪1 min drive‬
  • Place, Abu Dhabi National Exhibition Centre
    ‪2 min drive‬
  • Place, Mangrove National Park
    ‪2 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Queen Room with Sofa Bed

A hotel room with a large bed, a desk with a chair, a sofa, and a picture on the wall.

Superior Queen Room with Sofa Bed

7.4 out of 10
Good
(26 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite with Executive Lounge Access

A modern living room with a sofa, armchair, coffee table, TV, and a kitchenette area.

Suite with Executive Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Queen Room with Executive Lounge Access

A hotel room with a large bed, a city view, a framed picture on the wall, and a bedside table with a phone.

Executive Queen Room with Executive Lounge Access

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Executive Twin Room with Executive Lounge Access

A hotel room with a bed, two armchairs, a bedside table with a lamp, a phone, and a framed picture on the wall.

Executive Twin Room with Executive Lounge Access

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About this property

Novotel Abu Dhabi Al Bustan

4-star hotel in Al Muroor
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Abu Dhabi Al Bustan offers 361 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Novotel Abu Dhabi Al Bustan features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 14908 square feet (1385 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary covered self parking is available on site, along with a car charging station.

Novotel Abu Dhabi Al Bustan has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14,908 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 762 reviews
Rating 8 - Good. 240 out of 762 reviews
Rating 6 - Okay. 85 out of 762 reviews
Rating 4 - Poor. 42 out of 762 reviews
Rating 2 - Terrible. 30 out of 762 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, stayed many times before
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

KANG

Liked: Cleanliness
It was so goodiwas satisfied a lot there
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Thanks. Valet parking is great and good choice at breakfast. Good value.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Said Abu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, Clean hotel, helpful staff comfortable environment
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities
Spacious room, good amenities and clean hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff...nice hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yanis

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kamaluddin

Liked: Cleanliness
Great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sondos

Liked: Cleanliness, property conditions & facilities
Clean room, friendly housekeeping, easy check-in nice hotel, central location, complementary room, service coffee, and Laundry was on time
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

TAKUYA

Liked: Cleanliness, amenities, property conditions & facilities
Convenient for me as my friend’s neighborhood.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

kohei

Liked: Cleanliness
overall, okay.Novotel is Novotel.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and comfortable hotel. Will stay here again
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great for kids also
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
I enjoyed a nice stay
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Nesrine

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked their breakfast options
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kyaw Thu Myine

Liked: Cleanliness, amenities, property conditions & facilities
Nice and elegant place. This time some construction works are going on, need to be patient while waiting for the lift.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Khaled

Disliked: Cleanliness, property conditions & facilities
Terrible stay, they prioritize entertaining restaurant customers with very loud live music over the comfort of hotel residents, our kids couldn't sleep because of it
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Helmi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and cleaness
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

maida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay in great hotel

Amazing hotel with wonderful staff
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Manar

Liked: Cleanliness
Very good hotel
Stayed 1 night in Dec 2023