Stayed in a few Leonardo hotels but this was easily the worst one yet. Main issue is that I booked it through Expedia but when I added on breakfast through Leonardo directly they’ve charged me again for the room. I understand that can happen but hotel staff couldn’t care less and told me initially that I’d have to go back to Expedia. Eventually hotel manager said she’d sort a refund but still waiting.
Hotel itself is pretty basic. It’s all a bit dated, could do with a makeover, and a good clean. Breakfast was very average, bacon was undercooked, sausages were poor, eggs were worst I’ve ever had, no black pudding at all, tomatoes were best part of hot food. Had dinner one night too, just average, would have been better going out somewhere.
Good thing about this hotel is location, inside train station complex & shopping centre, and a few minutes walk from town centre, and not to far to harbour & beach