Beginning of main content

Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$272* Per night/room May 18 - May 19

Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Gallery Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The property is closed between October 11 and November 14.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

The Pollux is a smoke-free property.

  • Daily
  • Coffee/tea in common areas
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1978
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Distance from property (ft) 49213
  • Spa services on site
  • Number of meeting rooms - 1
  • Ski storage
  • Terrace
  • Distance from property (km) 15
  • Luggage storage
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Distance from property (miles) 9
  • Hair salon
  • ATM/banking
  • Number of restaurants - 3
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 35
  • Television in common areas
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Room Amenities

The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 80
  • TV size measurement: cm
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Desk chair
  • Tile flooring in room
  • Hardwood flooring in room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Restaurant Pinte - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Chami Bar Fire Place - This bar serves light fare only. Open daily.

Vegistube - Onsite theme restaurant. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages.

  • Sports massage
  • Massages

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Snow sports gear

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per day (49213 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, debit cards, and cash.

One child stays free

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Shield between guests and staff in main contact areas

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Pollux Hotel
  • Pollux Hotel Zermatt
  • Pollux Zermatt
  • The Pollux Hotel
  • The Pollux Zermatt
  • The Pollux Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?