[Check-in 15:00] Tower Side Twin, Non Smoking
Bed Count 2 Twin Beds Maximum Occupancy 5 Max
$128*
Per night/room
Jun 17 - Jun 18
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.
Wired and wireless Internet access is complimentary. Event facilities measuring 4736 square feet (440 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.
Hotel New Grand has designated areas for smoking.
- Use of nearby fitness center (discount)
- Elevator
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Meeting rooms
- Year Built - 1927
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Free wired internet
- Number of coffee shops/cafes - 1
- Wheelchair accessible
- Safe-deposit box at front desk
- Conference space size (meters) - 440
- Terrace
- Luggage storage
- Hair salon
- Number of restaurants - 4
- Concierge services
- Conference space size (feet) - 4736
- Gift shops or newsstand
- Designated smoking areas
- Banquet hall
- Reception hall
- Laundry facilities
- Total number of rooms - 230
- Number of floors - 18
- Number of buildings/towers - 2
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Refrigerator
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Designer toiletries
- In-room climate control (air conditioning)
- Premium bedding
- Iron/ironing board (on request)
- Free bottled water
- Bidet
- In-room massage available
- Slippers
- Shower/tub combination
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Down comforter
- Egyptian-cotton sheets
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.
The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Sea Guardian 2 - Onsite bar. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
Optional extras
- Self parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 20
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Hotel Names
- Hotel New Grand
- Hotel New Grand Yokohama
- New Grand Hotel
- New Grand Yokohama
- Hotel New Grand Hotel
- Hotel New Grand Yokohama
- Hotel New Grand Hotel Yokohama
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.
Hotel Reviews
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