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Hotel Amenities

Property Features

The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hot springs ryokan also offers a vending machine, complimentary newspapers in the lobby, and a front-desk safe. Onsite self parking is complimentary.

Iseya is a smoke-free property.

  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Daily
  • Elevator
  • Number of restaurants - 1
  • Free full breakfast
  • 24-hour front desk
  • Free breakfast
  • Vending machine
  • Total number of rooms - 24
  • Free self parking
  • Number of floors - 7
  • Free WiFi
  • Smoke-free property
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Iseya offers 24 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Unzen ryokan provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.

  • Wheelchair accessible
  • Alarm clock
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Spring water bathtub
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Number of beds 2
  • Grab bar - near toilet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM.

Iseya has a restaurant on site.

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: PayPay

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, and PayPay. Cash is not accepted.

Mobile payments

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Cash or credit card deposit required

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

PayPay

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 1

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel Names

  • Iseya Ryokan
  • Iseya Ryokan Hotel
  • Iseya Ryokan Hotel Unzen
  • Iseya Ryokan Unzen
  • ISEYA Unzen
  • ISEYA Ryokan
  • ISEYA Ryokan Unzen

Hotel Reviews

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