Beginning of main content

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$102* Per night/room Jun 23 - Jun 24

Premium Room, 1 King Bed (High Floor Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed (High Floor Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds (High Floor Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza Suzhou, an IHG Hotel features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a seasonal outdoor pool, a health club, and a sauna.

Crowne Plaza Suzhou, an IHG Hotel has designated areas for smoking.

  • Walkway to water
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 388
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Full-service spa
  • Marina on site
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2009
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Outdoor seasonal pool
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Spa services on site
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Ballroom
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Room Amenities

Crowne Plaza Suzhou, an IHG Hotel offers 388 accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Room service
  • Soundproofed rooms
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • TV size: 42
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Wardrobe or closet

Parking

RV, bus, truck parking , Free parking nearby

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.

圣汐Sun Seeker - Overlooking the pool, this buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

鲍鱼王子Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

臻炉逸Zhen Hotpot - Overlooking the pool, this restaurant serves lunch and dinner. Reservations are required. Open daily.

香茗舫Fragrance - This coffee shop overlooks the pool. Open daily.

马里亚纳Mariana - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 佳莉雅RE-WELLNESS. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Nearby Activities

A marina and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza
  • Crowne Plaza Suzhou Hotel

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?