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Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$201* Per night/room May 6 - May 7

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from April 2 2024 to April 9 2024 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub

Property Features

In addition to a full-service spa, Montigo Resorts, Somerset features a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and coworking spaces. This business-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Montigo Resorts, Somerset has designated areas for smoking.

  • Coworking spaces
  • Private picnics
  • Number of spa tubs - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Meeting rooms
  • Free self parking
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Wheelchair accessible
  • Food and water bowls
  • Pet grooming services
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Proposal/romance packages available
  • Secured bicycle storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference center
  • Designated smoking areas
  • Reception hall
  • Total number of rooms - 28
  • Number of floors - 3
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Room Amenities

Montigo Resorts, Somerset offers 28 accommodations with DVD players and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

Charlton House Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately GBP 16 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day
  • Spa fee: GBP 20
  • Facilities fee: GBP 20.00 per person, per night and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of GBP 50 per accommodation, per stay
  • Food and water bowls and pet grooming services are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Charlton House Hotel
  • Charlton House Spa Hotel
  • Charlton House Spa Hotel Shepton Mallet
  • Charlton House Spa Shepton Mallet
  • Charlton Spa Hotel
  • Bannatyne`s Charlton House Hotel Shepton Mallet
  • Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
  • Charlton Hotel Shepton Mallet
  • Charlton House Spa
  • Montigo Resorts Somerset
  • Charlton House Spa Hotel
  • Montigo Resorts, Somerset Hotel
  • Montigo Resorts, Somerset Shepton Mallet
  • Montigo Resorts, Somerset Hotel Shepton Mallet

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