*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Doña Urraca Hotel & Spa features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
2 meeting rooms are available. This boutique hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.
Doña Urraca Hotel & Spa is a smoke-free property.
- Couples/private dining
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Elevator
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 2000
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Free valet parking
- Smoke-free property
- Swimming pool
- Wheelchair accessible
- Spa services on site
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 24
- Number of floors - 3
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Doña Urraca Hotel & Spa offers 24 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Doña Urraca - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Spa Services
Doña Urraca has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Sports massage
- Massages
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
- Free bicycles on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 120–250 per person
- Airport shuttle fee: MXN 500 per vehicle (roundtrip)
- Late check-out fee: MXN 250 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 1 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8 AM to 8 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Doña Urraca
- Doña Urraca Hotel
- Doña Urraca Hotel Queretaro
- Doña Urraca Queretaro
- Doña Urraca Hotel Spa
- Doña Urraca Hotel Spa
- Doña Urraca Hotel & Spa Hotel
- Doña Urraca Hotel & Spa Querétaro
- Doña Urraca Hotel & Spa Hotel Querétaro
Hotel Reviews
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