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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80* Per night/room Jun 18 - Jun 19

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (basement), 2 Queen Beds and 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Deluxe Apartment (8 people)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Amenities

Property Features

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Québec City hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hotel Citadelle is a smoke-free property.

  • Free reception
  • Free long-term parking
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Elevator
  • 24-hour front desk
  • Vending machine
  • Uncovered parking
  • Tours/ticket assistance
  • Total number of rooms - 36
  • Free self parking
  • Free WiFi
  • Uncovered parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels. This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Window screens
  • Toothbrush and toothpaste not available

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 4:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Hotel Citadelle Quebec
  • Hotel Citadelle
  • Hotel Citadelle Quebec/Quebec City
  • Hotel Citadelle Hotel
  • Hotel Citadelle Québec City
  • Hotel Citadelle Hotel Québec City

Hotel Reviews

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