*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hotel Riu Garoé features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.
This family-friendly hotel also offers a children's pool, a health club, and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in July 2019.
Hotel Riu Garoé has designated areas for smoking.
- Library
- Number of outdoor pools - 1
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Turkish bath/Hammam
- Tours/ticket assistance
- Year Built - 2002
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Health club
- Babysitting or childcare (surcharge)
- Computer station
- Number of coffee shops/cafes - 2
- Children's pool
- Safe-deposit box at front desk
- Free area shuttle
- Terrace
- Luggage storage
- Hair salon
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 190
- Accessible airport shuttle
- Number of floors - 4
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Free area shuttle
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Miniature golf on site
Room Amenities
Hotel Riu Garoé offers 190 accommodations with minibars and bathrobes. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Desk
- In-room climate control (air conditioning)
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- Shower/tub combination
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Furnished balcony or patio
- Connecting/adjoining rooms available
- In-room safe (surcharge)
- Rollaway/extra beds (free)
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Bed sheets not available
- WiFi speed 25+ Mbps
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Wired internet access - surcharge
Food & Drink
Onsite venue - This buffet restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Hot springs/mineral springs in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Racquetball/squash on site
- Miniature golf on site
- Bicycle rentals on site
- Mountain biking nearby
- Hiking/biking trails nearby
- Casino nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
- In-room safe fee: EUR 2 per day
- Spa fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 11 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Riu Garoé Puerto de la Cruz
- Hotel Riu Garoé Puerto de la Cruz
- Hotel Riu Garoé Hotel
- Hotel Riu Garoé Puerto de la Cruz
- Hotel Riu Garoé Hotel Puerto de la Cruz
Awards & Affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Biosphere
- Travelife
Hotel Reviews
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