*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Sheraton Norfolk Waterside Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 35004 square feet (3252 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Parking is available onsite for a surcharge.
Sheraton Norfolk Waterside Hotel is a smoke-free property.
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Conference space
- Business center
- Vegan menu options available
- Express check-out
- Meeting rooms
- Vegetarian menu options available
- Dry cleaning/laundry service
- Free WiFi
- No single-use plastic stirrers
- Valet parking (surcharge)
- Smoke-free property
- Computer station
- No single-use plastic straws
- Safe-deposit box at front desk
- Conference space size (meters) - 3252
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Train station pickup (surcharge)
- Concierge services
- Conference space size (feet) - 35004
- Gift shops or newsstand
- Conference center
- Ballroom
- Bus station shuttle (surcharge)
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Total number of rooms - 468
- Number of floors - 10
- Accessible train station shuttle
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
Room Amenities
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Turndown service
- Premium TV channels
- Access via exterior corridors
- Blackout drapes/curtains
- Shower/tub combination
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 26
- TV size measurement: inch
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- LED light bulbs
- Recycling
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Kayaking nearby
- Golfing nearby
- Windsurfing nearby
- Snorkeling nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for to-go breakfast: approximately USD 5 to 16 per person
- Valet parking fee: USD 35 per day (in/out privileges)
- Pet deposit: USD 150 per stay
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Car recommended
UnionPay
Comprehensive recycling policy
Pets cannot be left unattended
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 15.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
- 2 total (up to 75 lbs per pet)
- Pets cannot be left unattended
- Service animals are welcome, and are exempt from fees
We should mention
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Norfolk Sheraton
- Norfolk Sheraton Waterside
- Norfolk Waterside Sheraton
- Sheraton Hotel Norfolk
- Sheraton Norfolk Hotel
- Sheraton Norfolk Waterside
- Sheraton Norfolk Waterside Hotel
- Sheraton Waterside
- Sheraton Waterside Hotel
- Sheraton Waterside Hotel Norfolk
- Sheraton Norfolk
- Sheraton Norfolk Waterside
- Sheraton Norfolk Waterside Hotel Hotel
- Sheraton Norfolk Waterside Hotel Norfolk
- Sheraton Norfolk Waterside Hotel Hotel Norfolk
Hotel Reviews
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