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Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Mumbai hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Hotel City Palace is a smoke-free property.

  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Number of restaurants - 1
  • Concierge services
  • 24-hour front desk
  • Free train station pickup
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 54
  • Television in common areas
  • Free self parking
  • Number of floors - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel City Palace offers 54 air-conditioned accommodations with safes and complimentary toiletries. Cable television is provided. Bathrooms include showers with rainfall showerheads. This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size: 21
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Hotel City Palace has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: INR 1200 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: INR 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 9

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 700 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

Hotel Names

  • City Palace Hotel
  • City Palace Mumbai
  • Hotel City Palace
  • Hotel City Palace Mumbai
  • Hotel City Palace Hotel
  • Hotel City Palace Mumbai
  • Hotel City Palace Hotel Mumbai

Hotel Reviews

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