One Monclova Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.