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The Citadel by Pillow

3.0 out of 5.0
Calle Espejo 2, piso 2, Madrid, Madrid
Calle Espejo 2, piso 2, Madrid, Madrid

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$126* Per night/room May 19 - May 20

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room (Interior)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

BYPILLOW The Citadel features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Total number of rooms - 10
  • Wheelchair accessible – no
  • Number of floors - 1
  • Free WiFi
  • Elevator
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Room Amenities

BYPILLOW The Citadel offers 10 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Desk
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 2:00 PM

Front desk closes daily at 10:00 PM

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Citadel Pillow Hostel Madrid
  • Citadel Pillow Hostel
  • Citadel Pillow Madrid
  • Citadel Pillow
  • Citadel Pillow Hostal Madrid
  • Citadel Pillow Hostal
  • The Citadel by Pillow
  • BYPILLOW The Citadel Hostal
  • BYPILLOW The Citadel Madrid
  • BYPILLOW The Citadel Hostal Madrid

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