*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mandarin Oriental Ritz, Madrid features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge).
This 5-star property offers access to 3 meeting rooms and limo/town car service. This luxury hotel also offers a steam room, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite self parking and valet parking are complimentary. A total renovation of this property was completed in December 2020.
Mandarin Oriental Ritz, Madrid has designated areas for smoking.
- Express check-in
- Children's games
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Limo or town car service available
- Food and water bowls
- Pet-sitting services
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Train station pickup (surcharge)
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Bus station shuttle (surcharge)
- Total number of rooms - 153
- Number of floors - 6
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Train station drop-off (surcharge)
- Full-service spa
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1910
- Steam room
- WiFi (surcharge)
- Health club
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Banquet hall
- Reception hall
- Laundry facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include desks. A pillow menu is available. Business-friendly amenities include complimentary newspapers and phones. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Espresso maker
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Turndown service
- Free bottled water
- In-room massage available
- Slippers
- Individually furnished
- Individually decorated
- Pillow menu
- iPod docking station
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of beds 1
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size bathrobes
- Wardrobe or closet
Parking
Free self parking , Free valet parking
Internet
Available in some public areas: WiFi (surcharge)
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Ritz Bar - Onsite cocktail bar.
Champagne Bar - Onsite Champagne bar. Open daily.
Gastronomic restaurant - Onsite fine-dining restaurant. Open daily.
Palm Court - Onsite restaurant. Open daily.
The Ritz Garden - Onsite restaurant. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.
- Manicures and pedicures
- Facial treatments
- Number of treatment rooms 1
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately EUR 50 per person
- Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
- Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
- Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
- Rollaway bed fee: EUR 132.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Car not required
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Gap period enforced between guest stays - 24 hours
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 132.0 per night.
Pet Policy
- Pets allowed
- Dogs only
- Up to 11 lbs per pet
- Pets cannot be left unattended
- Food and water bowls and pet-sitting services are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Ritz Belmond
- Hotel Ritz Belmond Madrid
- Ritz Belmond
- Ritz Belmond Madrid
- Hotel Ritz
- Ritz Madrid
- Hotel Ritz Madrid
- Hotel Ritz
- Mandarin Oriental Ritz Madrid
- Mandarin Oriental Ritz, Madrid Hotel
- Mandarin Oriental Ritz, Madrid Madrid
- Mandarin Oriental Ritz, Madrid Hotel Madrid
Hotel Reviews
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