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Twin Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$105* Per night/room May 13 - May 14

Premier Twin Room, 1 Twin Bed, Ocean View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Suite, 1 Twin Bed, Smoking, Tower

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

In addition to hot springs, Kobe Bay Sheraton Hotel & Towers features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This hotel offers access to a meeting room and limo/town car service. This business-friendly hotel also offers a nightclub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Kobe Bay Sheraton Hotel & Towers has designated areas for smoking.

  • Barbecue grill(s)
  • Number of indoor pools - 1
  • Elevator
  • Number of bars/lounges - 3
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1992
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • No single-use plastic stirrers
  • Limo or town car service available
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Nightclub
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Ballroom
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Total number of rooms - 270
  • 24-hour fitness facilities
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Tennis on site
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site

Room Amenities

Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Pay movies
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Free WiFi
  • Free wired internet
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles
  • Change of towels (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Hot springs and 2 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Hot springs on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Hotel Names

  • Kobe Bay Sheraton Hotel & Towers
  • Kobe Bay Sheraton Towers
  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers
  • Kobe Sheraton & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Hotel
  • Kobe Bay Sheraton Hotel & Towers Hotel Kobe

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