In addition to a full-service spa, Grand Hi Lai Hotel features an outdoor pool and a children's pool. Dining is available at one of the hotel's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Baroque hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in December 2021.
Grand Hi Lai Hotel is a smoke-free property.
Grand Hi Lai Hotel offers 535 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43F海港餐廳 - This theme restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site.
Guests under 14 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Apple Pay, and LINE Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Apple Pay
Restricted number of spaces per unit
Number of spaces per unit - 1
UnionPay
Credit card pre-authorization
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Property confirms they are implementing guest safety measures
LINE Pay
Property is cleaned with disinfectant
Contactless check-out is not available
Long-term renters welcome
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Pool access available from 6:30 AM to 9:30 PM.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.