The ryokan offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, IKI RETREAT by Onko Chishin features hot springs and a fitness center. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly ryokan also offers spa services, multilingual staff, and concierge services. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in March 2020.
IKI RETREAT by Onko Chishin is a smoke-free property.
IKI RETREAT by Onko Chishin offers 12 air-conditioned accommodations with outdoor private spa tubs and free minibar items. Beds feature down comforters. A pillow menu is available. Refrigerators and espresso makers are provided. Rooms have detached private bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking , Free valet parking , Free RV, bus, truck parking
Available in some public areas: Free WiFi
Local cuisine breakfasts are available for a surcharge and are served each morning.
Gen - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The onsite spa has couples treatment room(s). Services include massages.
Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the ryokan include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 6:30 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Staffed front desk
Carbon monoxide detector
Smoke detector
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
Property registry number - 長崎県指令30壱保衛第143
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this property.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Alcohol is not permitted at this property.