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Standard Room with Tatami Area C

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$709* Per night/room Jun 16 - Jun 17

Premium Quadruple Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room with Tatami Area and Open-Air Bath B

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Matsuzakaya Honten is a smoke-free property.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Gift shops or newsstand
  • 24-hour front desk
  • Total number of rooms - 22
  • Free self parking
  • Number of floors - 2
  • Free WiFi
  • Number of buildings/towers - 5
  • Arcade/game room
  • Smoke-free property
  • Multilingual staff
  • Fireplace in lobby

Room Amenities

Matsuzakaya Honten offers 22 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Toilet with electronic bidet
  • Number of beds 2
  • Tatami (woven mat) floors
  • Toothbrush and toothpaste available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Local cuisine breakfasts are available for a surcharge and are served each morning.

Matsuzakaya Honten has a restaurant on site.

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 7 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the hot springs

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

No elevators

Property registry number - 神奈川県指令小保福第21941

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Children 11 years old and younger are not permitted at this property.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Matsuzakaya Honten Inn Hakone
  • Matsuzakaya Honten Inn
  • Matsuzakaya Honten Hakone
  • Matsuzakaya Honten Ryokan
  • Matsuzakaya Honten Hakone
  • Matsuzakaya Honten Ryokan Hakone

Hotel Reviews

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