*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between December 22 and December 27.
Property Features
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Cheltenham hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Citrus Hotel Cheltenham by Compass Hospitality has designated areas for smoking.
- Coffee/tea in common areas
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Express check-out
- Year Built - 1960
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Wheelchair accessible
- Food and water bowls
- Safe-deposit box at front desk
- Distance from property (ft) 3
- Number of meeting rooms - 2
- Luggage storage
- Long-term parking (surcharge)
- Distance from property (meters) 1
- Free parking nearby
- Breakfast available (surcharge)
- Snack bar/deli
- Street parking
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 59
- Number of floors - 4
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- High-speed internet access
- Iron/ironing board (on request)
- Wireless internet access
- Blackout drapes/curtains
- Shower/tub combination
- Flat-panel TV
- Free WiFi
- TV size: 49
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
- Bathroom emergency pull cord
Parking
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Internet
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Lobby Bar - Onsite lobby lounge.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately GBP 0 to 6.95 for adults, and GBP 0 to 2.95 for children
- Self parking fee: GBP 10 per day
- Extended parking fee: GBP 8 per day
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of GBP 20 per pet, per night
- Dogs only
- 2 total pets
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
Contactless check-out is available.
Hotel Names
- Big Sleep Cheltenham
- Big Sleep Hotel
- Big Sleep Hotel Cheltenham
- Big Sleep Hotel Cheltenham Compass Hospitality
- Citrus Hotel Cheltenham Compass Hospitality
- Big Sleep Cheltenham Compass Hospitality
- Big Sleep Compass Hospitality
- Citrus Cheltenham Compass Hospitality
- Citrus Hotel Cheltenham by Compass Hospitality Hotel
- Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
- Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Hotel Reviews
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