*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, The Donna Portals features a sauna and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.
2 meeting rooms are available. This luxury hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is offered on request (surcharge), and a car charging station is available.
The Donna Portals has designated areas for smoking.
- Express check-in
- Organic food
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- All property's electricity comes from renewable sources
- Turkish bath/Hammam
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Self parking (surcharge)
- Food and water bowls
- Water-efficient showers only
- Water-efficient toilets only
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Bicycle parking available
- Bicycle tour information
- Concierge services
- Designated smoking areas
- Electric bicycle charging station
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 64
- No accessible shuttle
- Number of floors - 11
- Number of buildings/towers - 2
- Lifeguard on site
- Number of accessible parking spaces 1
- Thin carpet in public areas
- Tile flooring in public areas
- Couples/private dining
- Private picnics
- Area rugs in public areas
- Art gallery on site
- Elevator door width (inches) - 31
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 80
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2017
- Electric car charging station
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Dock
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Natural pool
- 24-hour fitness facilities
- Living plant wall
- Garden
- Outdoor entertainment area
- Multilingual staff
- Telescope
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillow menu
- TV size: 48
- TV size measurement: inch
- Rainfall showerhead
- Bathtub or shower
- Free cribs/infant beds
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Champagne service
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Restaurant dining guide
- Closed captioned TV
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge) , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11 AM.
Astir - Onsite restaurant.
Wellness - Onsite bar. Open daily.
Champagne - Onsite Champagne bar. Open daily.
Selini - Onsite bar. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
- Body treatments
- Facial treatments
- Number of treatment rooms 7
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Canoeing nearby
- Snorkeling nearby
- Casino nearby
- Windsurfing nearby
- Yoga classes/instruction on site
- Paddleboard on site
- Pilates classes on site
- Personal motor watercraft nearby
- Boat tours nearby
- Marina nearby
- Fitness classes on site
- Bicycle rentals on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Swimming nearby
- Sailing nearby
- Water sports equipment
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 18 for children
- Covered self parking fee: EUR 25 per day
- Pet fee: EUR 45 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
Grey water recycling system
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Property uses a professional cleaning service
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 3
No rollaway/extra beds available
Property does not follow a brand or regulatory agency's sanitization guidelines
Smoke detector
Children stay free
Children and extra beds
- Children are welcome.
- Kids stay free! One child 3 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 45 per pet, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from March to October.
Pool access available from 10:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property is professionally cleaned.
Hotel Names
- Hotel The Donna
- The Donna Portals Hotel
- The Donna Portals Calvia
- Iberostar Grand Portals Nous
- The Donna Portals Hotel Calvia
- Iberostar Grand Portals Nous Adults Only
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
Hotel Reviews
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