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Double Room, Balcony (by Marcel Wanders)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$529* Per night/room Jun 24 - Jun 25

Naughty Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Sea View (Panorama)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Suite Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Donna Portals features a sauna and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This luxury hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Donna Portals has designated areas for smoking.

  • Organic food
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • All property's electricity comes from renewable sources
  • Turkish bath/Hammam
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Water-efficient showers only
  • Water-efficient toilets only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Bicycle tour information
  • Concierge services
  • Bicycle-friendly property
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 64
  • No accessible shuttle
  • Number of floors - 11
  • Number of buildings/towers - 2
  • Lifeguard on site
  • Number of accessible parking spaces 1
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Couples/private dining
  • Area rugs in public areas
  • Art gallery on site
  • Elevator door width (inches) - 31
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 80
  • Number of poolside bars - 1
  • Full-service spa
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2017
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • Vegetarian breakfast available
  • Natural pool
  • 24-hour fitness facilities
  • Living plant wall
  • Garden
  • Multilingual staff

Room Amenities

The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size: 48
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Closed captioned TV
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11 AM.

Astir - Onsite restaurant.

Wellness - Onsite bar. Open daily.

Champagne - Onsite Champagne bar. Open daily.

Selini - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Covered self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

This property uses a grey water recycling system

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Grey water recycling system

Debit cards not accepted

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Staffed front desk

Guest education on local ecosystems and culture

No rollaway/extra beds available

No cribs (infant beds) available

Comprehensive food waste policy

Property does not follow a brand or regulatory agency's sanitization guidelines

Comprehensive recycling policy

Smoke detector

Property uses a professional cleaning service

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from March to October.

Pool access available from 10:00 AM to 7:00 PM.

Children 16 years old and younger are not permitted at this property.

The property is professionally cleaned.

Hotel Names

  • Hotel The Donna
  • The Donna Portals Hotel
  • The Donna Portals Calvia
  • Iberostar Grand Portals Nous
  • The Donna Portals Hotel Calvia
  • Iberostar Grand Portals Nous Adults Only

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Reviews

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