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Standard Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio, 1 Queen Bed (Garden)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Villa, 3 Bedrooms, Private Pool, Garden Area

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Courtyard Villa

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 Bedroom Private Retreat

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a children's pool, Sanctuary Palm Cove provides an outdoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sanctuary Palm Cove is a smoke-free property.

  • Barbecue grill(s)
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Year Built - 2003
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Laundry facilities
  • Total number of rooms - 23
  • No accessible shuttle
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Room Amenities

Sanctuary Palm Cove offers 23 air-conditioned accommodations with private pools and washers/dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels and DVD players. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Yard
  • Ceiling fan
  • Washer/dryer
  • Espresso maker
  • Desk
  • Patio
  • Premium bedding
  • Separate sitting area
  • Microwave
  • Cookware, dishware, and utensils
  • DVD player
  • Kitchen
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Digital TV service
  • HDTV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 50
  • TV size measurement: inch
  • Private pool
  • Weekly housekeeping provided
  • Bathtub or shower
  • Cribs/infant beds (surcharge)
  • Separate bedroom
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bedrooms - 1
  • Smart TV
  • Number of beds 2
  • Blender
  • Soap
  • Shampoo
  • Toilet paper
  • Laundry detergent
  • Streaming services
  • Laptop-friendly workspace
  • Freezer
  • Wardrobe or closet
  • Number of days between towel changes: 7
  • Number of days between bed sheet changes: 7
  • Tile flooring in room
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Front desk opens daily at 8 AM

Front desk closes daily at 6 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 8

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per day.

Pet Policy

  • Pets not allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Palm Cove Sanctuary
  • Sanctuary Hotel Palm Cove
  • Sanctuary Palm Cove
  • Sanctuary Palm Cove Hotel
  • Sanctuary Palm Cove Hotel Palm Cove
  • Sanctuary Palm Cove Hotel
  • Sanctuary Palm Cove Palm Cove
  • Sanctuary Palm Cove Hotel Palm Cove

Hotel Reviews

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