A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 1076 square feet (100 square meters) include a conference center. This luxury lodge also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
Matuka Luxury Lodge is a smoke-free property.
Matuka Luxury Lodge offers 4 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Ben Ohau lodge provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Guests are offered a complimentary full breakfast each morning.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 2 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Front desk opens daily at 8:00 AM
Front desk closes daily at 5:00 PM
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Minimum guest age is 18
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Guests under 18 years old are not permitted at this adults-only property.
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.