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Riffelhaus 1853

4.0 star property

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Photo gallery for Riffelhaus 1853

Outdoor spa tub
Sauna
Junior Suite (Matterhorn View) | Terrace/patio
Double Room, Mountain View | Interior entrance
Breakfast, lunch, dinner served; Regional cuisine, garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Hot Tub
  • Pet friendly
  • Spa

Explore the area

View in a map
Riffelberg 2500m, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
  • Place, Zermatt-Furi Gondola
  • Airport, Sion (SIR)

Room options

View all photos for Family Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room, Mountain View (Matterhorn View)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Exclusive Double Room, Mountain View (Matterhorn View)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Mountain View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Mountain View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Riffelhaus 1853

4-star Zermatt hotel steps from Zermatt-Matterhorn Ski Paradise
Ski into Riffelhaus 1853, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa.
Riffelhaus 1853 offers 25 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During the winter, enjoy onsite recreation like sledding and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered. Wireless Internet access is complimentary. This ski hotel also offers ski storage, an outdoor pool, and a sauna.

Riffelhaus 1853 is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Restaurant Riffelhaus - Overlooking the garden, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Riffelhaus

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1853
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on top of a mountain. Guests must ride the Gornergrat Bahn (surcharge) cable car from Zermatt to access the property.
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel offers only a set menu for dinner (surcharge). The hotel advises that guests will be unable to have dinner off site in Zermatt due to the limited cable car schedule in the evening.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Riffelberg
Hotel Riffelberg Zermatt
Riffelberg
Riffelberg Hotel
Riffelberg Zermatt
Riffelhaus 1853 Hotel Zermatt
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853 Hotel Zermatt

Reviews

Riffelhaus 1853 Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 126 out of 153 reviews
Rating 8 - Good. 18 out of 153 reviews
Rating 6 - Okay. 3 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Qian, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 4 nights in Jan 2025

10/10 Excellent

Bianca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came for 1 night, stayed for 3!

We had the most unforgettable stay at Riffelhaus 1853, and I can’t say enough good things about the incredible team here. Dior and Sven went above and beyond for us, and every single staff member made us feel truly cared for over the last four days. Their kindness, professionalism, and warmth made all the difference in the unique situation we were all just in. That kind of service is rare, and it meant the world to us. We wouldn’t trade the experience we just had for anything. We’re leaving with full hearts and a deep appreciation for all the people who made it so special. We will definitely be back—and until then, we’ll be singing the praises of Riffelhaus to everyone we know. Thank you for everything. You truly are something special!
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Stayed 2 nights in Apr 2025

10/10 Excellent

Chia Huei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place to stay, high up in the Alps. Staff was always very professional and helpful and went out of their way to accommodate us. The views from the rooms are world class. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great biews
Stayed 2 nights in Mar 2025

10/10 Excellent

Blaine

Stayed 4 nights in Feb 2025

10/10 Excellent

Hang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning!
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian, Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! Hotel has a perfect location, offering breathtaking views of Matterhorn and Zermatt valley. Breakfast is an unforgettable experience for sure, again for the views around; and the food offering. Then, you have the most impressive chef; Jovanni is very passionate about his work, comes to the table to explain the details of his creation. Each night is a different epicurean journey. Such an unexpected, unbelievable treat!!! Thank you so much!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, lovely sauna
Stayed 2 nights in Jan 2025

10/10 Excellent

Kemp

Stayed 2 nights in Jan 2025

10/10 Excellent

jason, Apple Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and dining here was some of the best in the world, and weve been around the world to know...we will be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect Alpine retreat.

Riffelhaus is an amazing hotel, if you want peace and quiet, great food and feel really welcomed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ranier, Prattville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt’s best-kept secret. Nestled in the middle of the Zermatt Matterhorn, this 170 year old hotel integrates modern amenities while maintaining its historical roots along with breathtaking views. Riffelhaus 1853 does not disappoint and often leaves the guest with a once-in-a-lifetime experience and incredibly lucky for such a hotel to exist. It houses only 25 rooms/suits allowing for the staff to give you more personalized attention. Unlike most 170 year old hotels, Riffelhaus 1853 does an amazing job integrating modern amenities. The rooms and bathrooms were very modern with a sense of alpinist style unique to the locality. The rooms were average sized for the price; however, most guest come for the amazing view and location of this hotel rather than the size of the room. The reputation of the Riffelhaus’ Wellness Center and Spa experience is what originally motivated me to book this stay. This may be the crown jewel of the property as there is no other place like this in Zermatt. Their hot tub perched at the top of about 2582 meters overlooking the Matterhorn and the whole of Zermatt is the most beautiful in the entire area. I challenge anyone else to provide pictures of a better hot tub view. People from all over the world travel just for this experience. The large dry sauna faces a wall of glass from the ceiling to the floor that overlooks the Matterhorn and Alps and situates multiple people comfortably.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I hoped it would be. The location was spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing view of matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica, Nixa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

suengyeon

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 5 nights in Apr 2024

8/10 Good

M Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024