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Hotel Monte Rosa

4.0 star property

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Photo gallery for Hotel Monte Rosa

Exterior
Terrace/patio
Fitness facility
Restaurant
Pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$708
includes taxes & fees
Apr 1 - Apr 2

Explore the area

View in a map
Bahnhofstrasse 80, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)

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About this property

Hotel Monte Rosa

4-star Zermatt hotel, connected to a shopping center in Zermatt City Centre
Along with a golf course, this hotel has a restaurant and a nightclub. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Monte Rosa offers 41 accommodations with free minibar items and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Hotel Monte Rosa features an outdoor tennis court and a hot tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This luxury hotel also offers a nightclub, a fitness center, and a sauna. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Monte Rosa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Monte Rosa has a restaurant on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Golf driving range
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator (31 inch wide door)

More

  • 2 buildings
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 13 and June 13.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Hotel Monte Rosa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 204 reviews
Rating 8 - Good. 16 out of 204 reviews
Rating 6 - Okay. 6 out of 204 reviews
Rating 4 - Poor. 3 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenalie, Spicewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !
Stayed 2 nights in Aug 2025

10/10 Excellent

GERALDINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Had a great cheese fondue. Staff helped us book many things
Hotel front & their shuttle bus
Stayed 2 nights in Aug 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel! They called us in advance to offer a complimentary pickup from the train station and they arranged a drop off too! The staff are super friendly and helpful. We booked two rooms for a one night stay to be on the Glacier Express in the morning. The breakfast is remarkable! Will definitely come back to stay there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Very central in Zermatt. Amazing history. Bathroom was amazing, but the mattresses should be refurbished and provide pillow options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxim

Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and classic interior and cozy room. Staff was very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sonal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monte Rosa is a timeless gem in the heart of Zermatt. The charm of its historic architecture is matched by warm, attentive service and a sense of quiet elegance that’s hard to find. Rooms are beautifully appointed—classic yet comfortable—with views that remind you why people have come here for generations. What makes Monte Rosa special isn’t just its legacy (it was the starting point of the first ascent of the Matterhorn), but the way it balances tradition with modern hospitality. The breakfast spread is generous, the location is perfect (right in the village center, yet peaceful), and the sister property access—especially to Mont Cervin’s spa—is a real bonus. If you’re looking for understated luxury and a strong sense of place, Monte Rosa delivers.
Stayed 2 nights in Jul 2025

10/10 Excellent

William, Cedar City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect in every sense! The staff at the hotel go above and beyond to make you stay an exceptional experience! Breakfast was amazing! I will tip my hat to the staff for finding an alternative means to getting us to the train station with three large suitcases and carrying on bags,as the main road where the electric shuttles ran were closed due to the scheduled marathon event.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, comfortable beds, kind people.
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

A wonderful hotel with a wonderful staff. I have been fortunate enough to stay at some of the best known and fanciest hotels in Europe and the service at the Monte Rosa was on the level of hotel costing 10x as much per night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, staff great
Stayed 7 nights in Apr 2025

4/10 Poor

Anna

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The moutain view is actually a view over other buildings and rubbish bins so a waste of money. The spa they advertise is actually at their sister hotel to which you have to walk to - not ideal. The breakfast is very basic. Rooms are spacious and comfortable and most of the staff (with some exeptions unfortunately) is nice. Ski lifts are actually about 10 min walk away. Overall not impressed and would not stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maryana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the boutique hotel located on the square. Super convenient and accessible.
Stayed 2 nights in Apr 2025

10/10 Excellent

miguel, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic, quaint, cozy and comfortable. Home away from home ambiance.
Stayed 7 nights in Feb 2025

6/10 Okay

Cristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, extremely friendly staff. Rooms a bit dark and drab, and could use a renovation. Heating can’t be controlled individually from each room and the hotel tends to be very warm . We tried opening windows at night but the area around hotel is quite noisy so this doesn’t work. Also the hotels ski locker room is way too small, crowded and uncomfortable. This needs work. Breakfast is included and was plentiful and great quality ingredients. Staff go out of their way to make you happy and meet your every need.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and charming hotel. Great location to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working the front desk were excellent very helpful and very kind a little noisy at night right over the main street easy access to most of the town
Stayed 3 nights in Feb 2025