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Brook Pointe Inn

2.0 star property

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Photo gallery for Brook Pointe Inn

Porch
Deluxe Room, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, individually decorated
Lobby sitting area
Snack bar
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Spa
  • Pool
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
4906 E 1200 N, Syracuse, IN, 46567-8275
  • Lake Wawasee
    ‪10 min walk‬
  • Syracuse Lake
    ‪2 min drive‬
  • Lakeside Park
    ‪3 min drive‬
  • Goshen, IN (GSH-Goshen Municipal)
    ‪19 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, individually decorated

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 326 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Bunk Beds

View all photos for Deluxe Room, 1 Queen Bed, Jetted Tub

Deluxe Room, 1 Queen Bed, Jetted Tub | 1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 Queen Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, individually decorated

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Brook Pointe Inn

Syracuse hotel close to Lake Wawasee
This hotel features a full-service spa, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available once per stay.
Brook Pointe Inn offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua Massage. Services include massages. The spa is open daily.
In addition to a full-service spa, Brook Pointe Inn features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers spa services, a library, and a vending machine. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Brook Pointe Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Brook Pointe
Brook Pointe Inn
Brook Pointe Inn Syracuse
Brook Pointe Syracuse
Pointe Inn
Brook Pointe Inn Hotel
Brook Pointe Inn Syracuse
Brook Pointe Inn Hotel Syracuse

Brook Pointe Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 387 reviews
Rating 8 - Good. 114 out of 387 reviews
Rating 6 - Okay. 37 out of 387 reviews
Rating 4 - Poor. 23 out of 387 reviews
Rating 2 - Terrible. 23 out of 387 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok. Priced too high
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Great place we have stayed there four times
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It’s a nice little place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Memorable Place

Much attention to detail, very quaint place offering perks that are out of the ordinary, which made it that much more adorable. Will definitely stay here again!
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Stayed 5 nights in Aug 2024

8/10 Good

Mel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head in our room wasn't operating properly, I was told on check out it was being addressed.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

4/10 Poor

Garrett

Disliked: Cleanliness, staff & service, property conditions & facilities
Our toilet wouldn’t even work. When we told staff, they did not fix it. Would not recommend staying here.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Liz

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

This was our second stay! We love everything about the place
Stayed 6 nights in Jun 2024

10/10 Excellent

Karla

Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of amenities. Close to food and lake.
Stayed 1 night in Jun 2024

10/10 Excellent

kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Quiet.
Stayed 2 nights in Jun 2024

2/10 Terrible

Trisha

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived at 330am to find out the heat and television didn't work very outdated beds weren't comfortable notified the front desk just to find out the heat didn't work he lied and said it was fixed just to leave the room he said he would leave a note for the manager to contact me just to find out the manager wasnt there i called back 2 days later just ro find out she still wasnt in we usually stay quite often but probably wont be back we asked to be moved to another room he said they were full
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I along with our son and his family stayed 2 nights, very family friendly and pet friendly. Our Dog and Grandbabies loved the trails they had fun exploring.
Stayed 2 nights in May 2024