Check in is unnecessarily complicated, especially if you’ve booked more than one room. Why can’t they just scan your passport like better hotels do??
Only there for 10-15 minutes before the electricity went off for approx 5 hours!! 😳 No one took control of the situation and kept us informed of what was happening, just left to fend for ourselves. No lift/TV/WIFI/AC or light in the bathroom! Finally offered free drinks at the hotel bar- but only allowed 2 SMALL beers or house wine over a 5 hour long wait! We weren’t even offered any drink of our choice- disgraceful!
Breakfast was extremely poor- no meats at all and just a choice of 2/3 cheeses. No bananas available, just apples. Selection of bread was poor as well. Wish i’d stayed in bed to be honest!
Easy checkout, but still no explanation or apology for the previous days failings. Would not return ever.