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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Kitchen features a double sink, microwave, and modern cabinetry, adjacent to a cozy bedroom with a bed.
Enjoy a comfortable stay in this well-appointed living space with a central kitchen, large island, and cozy seating area.
Kitchen features a microwave, stainless steel sink, and granite countertop.
Enter Helm's Inn through the glass door, marked by a blue sign, and discover a welcoming space.
Enjoy meals in the kitchen with a dining area and modern appliances.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪1 min walk‬
  • Victoria Harbour
    ‪7 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(107 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.6 out of 10
Exceptional
(68 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Helms Inn

Hotel in James Bay
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Helms Inn features a library, a vending machine, and a garden. A computer station is located on site and wireless Internet access is complimentary. This Victoria hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helms Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 959 out of 1401 reviews
Rating 8 - Good. 365 out of 1401 reviews
Rating 6 - Okay. 56 out of 1401 reviews
Rating 4 - Poor. 13 out of 1401 reviews
Rating 2 - Terrible. 8 out of 1401 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis Jim, Yellowknife

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing time
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location everything is walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, amenities
So close to everything
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The parking availability was not great.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Katherine H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, well located place to stay. We had a suite—a bit small but fully functional for our 10 days.
Stayed 14 nights in Jan 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay downtown

Excellent customer service and clean room as always!
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the room. Clean and comfortable. Great location. Could walk to downtown, the museum, parliament buildings, Beacon Hill Park and the coastal walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gillian

Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms have equipped with everything for a stay. All kitchenette’s, super quiet and easy access to museums, restaurants, shops , parks and parliament buildings.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mary Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bedding, helpful and attentive staff, clean and functional room. Great location. We had a really enjoyable stay. I would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ‘go to’ place. No restaurant but close to downtown. Always good service and clean comfortable accommodation.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique feeling stay, perfect location! We walked everywhere; museums, dinners, shopping, harbour. Will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
We have stayed at this hotel many, many times over the past 20 years. It is a well run property, clean, friendly staff and well priced.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Cute little kitchenette at a reasonable price. Close by lots of tourist attractions .Old spaghetti factory down the street with great food.
Stayed 1 night in Mar 2025

10/10 Excellent

Lalaine Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. We had a wonderful stay in the inn. :)
Stayed 1 night in Mar 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price was good.
Stayed 2 nights in Mar 2025

8/10 Good

Kelvin

Traveled with family
Room was clean and comfortable. Staff helpful and accommodating. Location is convenient. Plank flooring is noisy and bathroom cramped.
Stayed 1 night in Mar 2025

6/10 Okay

Svetlana

Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

I liked very much
Stayed 1 night in Mar 2025

10/10 Excellent

barbara

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place! Would have been nice if there was a hot tub / sauna
Stayed 1 night in Mar 2025

10/10 Excellent

Myles

Stayed 2 nights in Nov 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always live it here.
Stayed 1 night in Mar 2025