Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
  • Housekeeping
$159
includes taxes & fees
Apr 14 - Apr 15

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(127 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(89 reviews)
  • Sleeps 4
  • 2 Double Beds

Double Room

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Helms Inn

Hotel in James Bay
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Helms Inn features a library, a vending machine, and a garden. A computer station is located on site and wireless Internet access is complimentary. This Victoria hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helms Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1058 out of 1508 reviews
Rating 8 - Good. 375 out of 1508 reviews
Rating 6 - Okay. 56 out of 1508 reviews
Rating 4 - Poor. 15 out of 1508 reviews
Rating 2 - Terrible. 4 out of 1508 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our third time staying at the Helm's Inn. We love the location and that rooms have kitchenettes so that we can make meals daily. It is close to downtown, across for a beautiful park. Unfortunately our stay was not as pleasant as before. The room had a strong odor for the first few days after we arrived. Also, our room was much smaller than the other rooms in the past. The bedroom was cramped and the living area was small which was not the case the other times although we booked the same style of room as always. Staff are helpful and the room was very clean but the odor and room size made the Helm's Inn a less appealing option for the next time we visit Victoria.
Stayed 8 nights in Dec 2025

8/10 Good

Lynn

Liked: Staff & service, property conditions & facilities
Good value for Victoria inner harbor location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

All very good
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fact that there were no carpets in the rooms. It was extremely clean. The staff replaced our towels, even though they had minimal staff during Christmas holidays. Everyone was really friendly, attentive and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, the kitchen had everything we needed.
Stayed 6 nights in Dec 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious! We enjoyed the large kitchen and living room, and that there was a separated bedroom area with the two double beds. The mini-balcony space was cute too, with some welcoming birds chirping away.
Stayed 1 night in Dec 2025

8/10 Good

M Carmela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to have a kitchen in the room. The beds were really squeaky but not uncomfortable. I requested the top floor and was quickly accommodated by Jordan, which was really great! This was our first Christmas away from home and we're happy we were staying at this great little Inn.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Leah

Liked: Amenities
Clean and comfortable bed. Staff are nice too and location is awesome!
Stayed 1 night in Dec 2025

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was tiny. Can hear the TV in next room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was spacious and nice and clean. Was very comfortable for 4 people.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Place was accessible especially roaming around downtown. Would be great if there’s more selection of tea inside , slippers , we need to ask room cleaning service, hearing noise from upst and no limited selection of apps on tv.
Stayed 2 nights in Dec 2025

10/10 Excellent

THERESA GUTIERREZ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and near everything. Would definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not enough parking for the spots they sell. We ended up parking in the loading zone.
Stayed 1 night in Dec 2025

10/10 Excellent

Hirofumi

Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are exceptional. Comfortable room. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The bed was comfortable. The room was quiet and the temperature was comfortable. We were only there for one night but no regrets! One note is that the walls are somewhat thin - we could hear our neighbours but thankfully they were quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities
Early check in, lovely room.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Stockton

Liked: Cleanliness, amenities, property conditions & facilities
Charming atmosphere and friendly staff. Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Stayed 3 nights in Dec 2025

10/10 Excellent

Nick

Stayed 5 nights in Oct 2025