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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Fridge, microwave, stovetop, coffee/tea maker
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪1 min walk‬
  • Victoria Harbour
    ‪7 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Helms Inn

Hotel in James Bay
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Helms Inn features a library, a vending machine, and a garden. A computer station is located on site and wireless Internet access is complimentary. This Victoria hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helms Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 956 out of 1394 reviews
Rating 8 - Good. 359 out of 1394 reviews
Rating 6 - Okay. 55 out of 1394 reviews
Rating 4 - Poor. 15 out of 1394 reviews
Rating 2 - Terrible. 9 out of 1394 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is walking distance to restaurants, shopping, and the museum
Stayed 1 night in Feb 2025

10/10 Excellent

carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and efficient staff. Super comfortable and quiet rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to Beacon Hill Park, the Royal BC Museum, and very close to downtown and great restaurants. Extremely pleasant staff, nice rooms and lobby and clean (I was a hotel maid once myself, so I notice). Excellent prices for the quality of the rooms. I’ve recommended it to several friends already.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheri

Stayed 5 nights in Jan 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I needed. Close to everything, transit , restaurants, stores. Very clean.
Stayed 2 nights in Feb 2025

8/10 Good

Ligaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the warm hospitality of the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Super cute little hotel so close to the harbour area, and I have to say the value for the price was outstanding. Room was super clean and had very thoughtful amenities. Bed was very comfortable we slept great. Only feedback would be for the vanity in the bathroom to have one of those mirrors with light all around it would be even better for applying makeup, otherwise perfect place. We will stay again when we are in town.
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 7 nights in Feb 2025

10/10 Excellent

Scott, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel continues to be our family favourite in Victoria… the quality of accommodations, walk-friendly location, and superlative value continue to top all other options, by our calculations.

10/10 Excellent

Scott, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best value in Victoria… large and modern rooms in an ideal location. Have stayed here for years and hope to continue that tradition.
Stayed 1 night in Sep 2024

10/10 Excellent

desja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YIFEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget inn with convenient transportation.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Always a treat to stay there.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service

Good stay for the price and location.

We had to change to another room as the toilet would not flush and the sink would not drain. They were very quick to give us another room. There was a renovation done since the last time we visited and honestly it felt kind of cramped. I had to duck to get past the wall-mounted tv and the bathroom is very squishy. But, perfect location. Close to everything and quiet and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amenities and great location

We were very impressed with the suite. It has a separate bedroom and living room, as well as a large, well-equipped kitchen with a full-size range and fridge. This was more than we needed but it would be great for a longer stay. The beds were comfortable but very high so they are difficult to get into if you are shorter or older. We asked for a stool and the staff found one for us. The location is perfect. It is a block from the Empress Hotel, the Royal BC museum and Imax Theatre plus across the street from Beacons Hill Park. Within walking distance from stores and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Tim

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all except parking -exceptionally tight spots!!
Stayed 1 night in Dec 2024

8/10 Good

Mr.

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only aspect that wasn't good had to do with trying to get our little one to sleep. The lights outside were super bright, there was a particular walkway/doorway light that was within a couple feet of the window; the blinds weren't effective at stopping the light from coming through. We didn't bring enough black out curtains to get the multiple windows. Overall, if we didn't have our child with us, we'd consider staying there again. We liked the location (our white noise machine did a decent job blocking out the car/traffic from the street and adjacent parking lot).
Stayed 1 night in Jan 2025