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Suizansou

3.0 star property

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Japanese Style Room | In-room safe, free WiFi
Front of property
Public bath
In-room safe, free WiFi
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is $144
Jul 6 - Jul 7

Explore the area

View in a map
728, Kinosaki-cho Yushima, Toyooka, Hyogo, 669-6101
  • Place, Jizo-yu Onsen
    ‪3 min walk‬
  • Place, Kinosaki Onsen Ropeway
    ‪10 min walk‬
  • Place, Onsenji Temple
    ‪14 min walk‬
  • Airport, Toyooka (TJH-Kounotori - Tajima)
    ‪26 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, free WiFi

Japanese Style Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

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About this property

Suizansou

3-star ryokan in Kinosaki Onsen
This ryokan features a restaurant, a sauna, and self parking. WiFi in public areas is free. Other amenities include a vending machine.
Suizansou offers 10 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Toyooka ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:30 AM to 11:00 PM. There are hot springs on site.
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Suizansou features hot springs and a sauna. This hot springs ryokan also offers a vending machine and karaoke. Parking is available onsite for a surcharge.

Suizansou has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.
Suizansou has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee
  • A restaurant

Things to do

  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Hot springs
  • Public bath open from 6:30 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

SUIZANSOU Inn Toyooka
SUIZANSOU Inn
SUIZANSOU Toyooka
SUIZANSOU Ryokan
SUIZANSOU Toyooka
SUIZANSOU Ryokan Toyooka

Suizansou Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 10 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and accommodating, the traditional style room was beautiful next to the mountains and very comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

a large and clean room with very comforable beds and wifi. well located with 7 hot springs in 1 ticket. good hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shun Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The services are excellent
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Located very close to other Onsens in a small town. Room is large and comfortable. WIFI is excellent
Stayed 1 night in May 2024
Verified

8/10 Good

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a real gem. A bit dated but don't let that put you off. Great location, amazing traditional breakfast, great little public bath and super nice staff. Just remember to take your shoes off before entering.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Jul 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. Furniture wasn’t very comfortable. We would have appreciated more written information in English. Staff were not especially warm. The bath in the facility was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond every step of the way. Kind and polite. The staff didn't speak much English but with the use of translators and visual explanations it went very smoothly.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

??

Liked: Cleanliness, amenities, property conditions & facilities
Some staff ri
Stayed 1 night in Aug 2023
Verified

6/10 Okay

????

Liked: Cleanliness, staff & service
従業員さん達の対応は良かったです。外湯に行くにもそんなに不便ではないとは思います。 アメニティが少ないので自分で持って行かないと困ります
Stayed 1 night in Mar 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
外湯めぐりに便利な場所でした。 豪勢なカニ料理と工夫された朝食、スタッフの方の丁寧な対応は念願だった城崎温泉初訪問を彩ってくれました。城崎温泉サイコーでした。
Stayed 1 night in Dec 2024
Verified

8/10 Good

Norihiro

Liked: Amenities
料理が美味しかったです
Stayed 1 night in Nov 2024
Verified

4/10 Poor

ひろゆき

Disliked: Staff & service, amenities, property conditions & facilities
お風呂に入る際、うちは子供用のタオルは無い、いるなら有料と言われました。今どきあまり聞いたことがない対応だったのでちょっと驚きました。 あと、朝のチェックアウト前にいきなり清掃員がドアを開けて入ってきました。
Stayed 1 night in Jul 2024
Verified

8/10 Good

Aoi

Liked: Cleanliness, staff & service, amenities
奥まったところにあり、部屋数も少ないので静かに過ごすことが出来ました 湯巡りパスポート付き、部屋にはタオルを入れる籠バッグがあるので外湯巡りが楽しめます 化粧水などのアメニティはありません
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

外湯チケット付でした。

平日の素泊まりだったためか、安い料金で泊まらせて頂きました。事前の知識なしで予約したのですが、部屋は広くて清潔感あふれ、ベッドも大きめで寛げました。チェックアウト日の午後まで利用できる外湯チケットまで付いて大満足です。 館内に電子レンジはなく、付近にはコンビニを含めお惣菜を売っているお店は少なかったです。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が綺麗で、スタッフの方も丁寧に接客して頂いたため良い旅行になりました。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant, un petit déjeuner excellent ! Hébergement bien situé par rapport aux différents bains de la ville.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

年越し旅行

お出迎えからお見送りまで丁寧にしていただきました。 食事は個室で用意されており、ゆったり食事を楽しむことができました。夕食も朝食もどれもおいしくて、とても満足です。 部屋は清潔で広くてとても良かったです。 また来たいと思える旅館でした。
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
ツインなのに歯ブラシが1つしかなかった。マイ歯ブラシを持ち歩いてるので使いませんでしたが。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

穂積台

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除も行き届いていて、スタッフの方の対応も親切で非常に良かった。 リピートします。
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Yoshimi

Liked: Cleanliness

普通です

外湯巡りはとても良かったです ホテルについてはお部屋はきれいでしたが喫煙、禁煙の区別はないとのことで喫煙者の後には消臭するという対応だそうです 今回は煙草の匂いは気になりませんでした 朝ごはんはチェックインの際に15分きざみで提示された時間から選んだ時間にとることになっており、８時でお約束したのですが８時ちょうどに時間に遅れられるのは困りますと部屋に電話がかかってきました 約束したことは守るのがマナーだとは思いますが少しせわしなく感じました お部屋に案内してくださった女性はとても親切で感じが良かったです 城崎温泉街自体が全体に道幅が狭いですがホテルに入って行く道は更に狭いです ホテルにパーキングは何台分かあるようですが一泊２日で500円の有料でした (ご参考までに)
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hidden gem in Kinosaki. it’s a relatively new establishment from the other older traditional ryokans. i recommend staying for 2 nights to fully enjoy all the facilities they have to offer. breakfast in the hotel is enjoyable as it’s traditional japanese. the rooms are big though the common bath is a little small. there is no bath in the rooms though the general idea is to enjoy the baths in the town. great place for family.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveler

平日だから?

料理は、味は悪くないが、あの値段は高すぎ、もう一度行く気はおきない。 ナカイさんは、バイトだろうがよく気が利き気持ちのいい子です。 フロントは、夜はスエット、朝はトレーニングウェア、旅館というより民宿。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Toshi

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは綺麗に清掃されほぼ個室感もあり 家族でゆっくり過ごす事が出来ました。 ありがとうございました。
Stayed 1 night in Feb 2019
Verified

8/10 Good

MEGUMI

Liked: Cleanliness, staff & service, room comfort

プライバシーと食事を重視する方にお薦め。

翠山壮に到着した時の第一印象は「　え〜、これマンション」でした。城崎の旅館の風情を求めている方には残念。（もともとは某大手電力会社の保養所とのこと）しかし内装は非常に清潔で部屋も2月でしたが暖かく快適でした。食事（蟹会席）は質量とも満足のいくものでした。外湯は何処も混雑していましたが、翠山壮の内湯は綺麗でゆっくり堪能出来ました。部屋はツインベッドでしたが、ホテル或はマンションの寝室の感じです。尚、食事は個室で頂けました。プライバシー重視の方にはお薦めであります。
Stayed 1 night in Feb 2019