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SureStay Plus Hotel by Best Western Topeka Northwest

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Topeka Northwest

Lobby sitting area
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$79
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
700 SW Fairlawn Road, Topeka, KS, 66606
  • Gage Park
    ‪13 min walk‬
  • Topeka Zoological Park
    ‪2 min drive‬
  • Washburn University
    ‪5 min drive‬
  • Topeka, KS (FOE-Forbes Field)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi

King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi | 1 bedroom, desk, laptop workspace, soundproofing

King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Topeka Northwest

Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and free breakfast are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.

SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka

SureStay Plus Hotel by Best Western Topeka Northwest Reviews

Reviews

6.8
Rating 10 - Excellent. 275 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 150 out of 1001 reviews
Rating 2 - Terrible. 160 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay
Stayed 1 night in May 2025

4/10 Poor

Jaden

Disliked: Cleanliness, staff & service, property conditions & facilities
Me and my boyfriend booked a jacuzzi room. We had issues with our key card not working but the issue was quickly resolved. The room was not what we expected at all, there was ALOT of wear and tear, very outdated.. the tv didn’t work the whole stay.
Stayed 1 night in May 2025

4/10 Poor

eric

Stayed 1 night in May 2025

2/10 Terrible

Janna

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE!!! The staff were very rude, especially the manager. She refused to refund our room even though the smoke detector went off all night, the tv didn’t work, there was no hot water, the juice machine didn’t work, and it was so scary that my husband had to sleep with his gun. When I called the manager she tried denying all of the problems even though the front desk staff said they had multiple complaints. The manager even hung up on me when I tried to complain. She said she didn’t care and that she didn’t have to refund me and then hung up.Horrible hotel!!!
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Some quirks

I was booked for three nights. I was originally given a room that was already occupied. So, I had to get a different room. The second room was supposed to be non-smoking but it had a distinct cigarette odor. Also, the TVs (I had a suite with 2 TV's) were not hooked up. I had to hook up one myself. The remotes did not work. I got one remote replaced that finally worked. In the bathroom, the metal frame surrounding the lights in the ceiling was hanging down. Which I felt could be a safety hazard if it came completely off and fell.
Stayed 3 nights in May 2025

2/10 Terrible

Marybeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in the bathroom around the toilet and the shower. Roaches everywhere, deadbolt didn’t lock, and a hole drilled in the door that wasn’t fully covered. I think the hole was where the peephole for you to look out was drilled on the wrong end of the door and turned around. They stuffed a piece of tissue paper in there but didn’t fill the whole. I noticed the hole in the door immediately. It was awful. Breakfast I didn’t even touch because if there were that many roaches in my room, I’m sure they were in the kitchen. So left my room early and didn’t eat breakfast. When I awoke, I put my glasses on and immediately noticed the roaches on the console the tv was on. They didn’t even run and I even took pictures of them crawling around. I felt Very uncomfortable and unsafe in this room and with the location.
Stayed 1 night in May 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

May 18 trip

Stayed 1 night in May 2025

4/10 Poor

Rees

Stayed 1 night in May 2025

4/10 Poor

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities
The guy at the front was incredibly rude.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Darren

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Staff & service, amenities
Horrible rude staff
Stayed 1 night in Dec 2024

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main floor room was great. Strange smell though. When I called there at 5 to 2, I spoke to a woman at the counter that was clearly not trained properly or a new staff, and then another woman of an ethnic background jumped on the phone was very hard to understand her. She was all frustrated about something and told me I had to pay $100 deposit and I said no that was never explained. I have already paid by credit card and that I was there for two nights and she raised her voice and said then cancel then we need $100 deposit because people Steal from us and smoke in the rooms, etc. etc. When I walked into the lobby of the SureStay best Western Wokano and the woman I spoke to last was standing there, and I explain to her that we’re staying for two nights. We would check in before check in and check out before the time on Monday the 28th and then she was all fine and sweet. When we left this morning and checked out, I gave her the keys back to the hotel room. She thanked me. She apologized, and we went on our way. I will see this. It would’ve been nice to know that their pool was not ready to go very noisy upstairs. They had a family upstairs running and carrying on and it’s right on a busy street off of the Main Highway.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Television didn’t work! Hair dry broken! Sheets looked brownish! Poor breakfast!
Stayed 1 night in Apr 2025

2/10 Terrible

Leontina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were great. Unfortunately there was a used syringe in the parking lot and lots of trash on property. Rooms are old, would not to use the shower. Ultimately though I guess you get what you pay for.
Stayed 1 night in Apr 2025

10/10 Excellent

shay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Nice little breakfast Check in lady was awesome
Stayed 1 night in Apr 2025

4/10 Poor

Kimberleigh, Louisville

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom Mouldey. Toilet plugged. AC very noisy throughout the night Staff was pleasant.
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible they couldn’t figure out my check in and took an hour to get me a key for my room. The side door didn’t lock so anyone could come into the building.. I go up to my room and the cable wouldn’t turn on no tv so I go to bed i wake up with 10 spider bites on my neck and back the worst place I have ever stayed definitely would not recommend to anyone
Stayed 1 night in Apr 2025

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Disliked: Property conditions & facilities
Breakfast was only good thing about this place. TV was impossible to work. Beat up remote.
Stayed 1 night in Apr 2025