SureStay Plus Hotel by Best Western Topeka Northwest
Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and free breakfast are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.
Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.
SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.
A complimentary breakfast is offered.
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Gym
Indoor pool
Family friendly
Crib (surcharge)
In-room microwave
Indoor pool
Mini-fridge
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
More
2 floors
At least 80% lighting from LEDs
Humane treatment of captive wild animals
Renovated entire property - July 2021
Smoking not allowed
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
37-inch flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Pet deposit: USD 25.00 per night
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka
Reviews
SureStay Plus Hotel by Best Western Topeka Northwest Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Rating 10 - Excellent. 276 out of 1008 reviews
10 - Excellent
276
Rating 8 - Good. 246 out of 1008 reviews
8 - Good
246
Rating 6 - Okay. 160 out of 1008 reviews
6 - Okay
160
Rating 4 - Poor. 159 out of 1008 reviews
4 - Poor
159
Rating 2 - Terrible. 167 out of 1008 reviews
2 - Terrible
167
Reviews
4/10 Poor
Anne
Aug 20, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
We checked into one room and found that the carpet was all wet from a leaking A/C. During the few minutes we were there, I noticed that the bathroom was not very clean. We were switched to another room and there, the bathroom light did not work at all and the outlet at the sink - where you plug in the coffee maker, blow dryer, etc. - did not work. We used the bathroom in the dark and called it a day as it was very late. The staff was very sweet and helpful, but neither of those rooms should have been available for guests.
Terrible Hotel! Room reeked of smoke so bad that it was causing headaches, the tv wouldn't work, and the pool was closed. Along with the terrible customer service, and the fact that we left and cancelled the reservation, they wouldn't give us a refund!
This was the worst hotel I’ve stayed at in my entire life. Run down, dirty, broken fixtures, A/C leaked water, resulting in the room smelling like mold, and the bed had no comforter, just a sheet and a dust cover.
A list of issues I had or noticed with this hotel:
No elevator
Broken curtains
Tripping hazards in the room from cabinets that do not close
Luggage cart unstable and almost tipped over multiple times due to poor maintenance on the wheels
Hair dryer broken
No shower pressure
Bathroom ventilation fan didn’t work
Main room light doesn’t work
Side entrance card readers don’t work
Alexander
Stayed 1 night in Jul 2025
2/10 Terrible
Tom
Jul 20, 2025
Terrible
Tom
Stayed 2 nights in Jul 2025
6/10 Okay
Mary
Traveled with pets, Traveled with family
Jul 17, 2025
Liked: Staff & service
I booked on Expedia and received a receipt & confirmation, but the hotel did not have the reservation. Not sure what the issue was but we ended up going elsewhere and are now trying to get reimbursed for room cost. Also, parking is very limited here so be aware if you have an RV or trailer. Otherwise, the lobby was clean and the staff were nice & tried to help.
Pool wasn't available coming or going. Toilet didn't work in room. Went to bathroom down the hall. Didn't get the room we reserved. Now I know why there was no refund policy. No one would stay.
Louis
Stayed 1 night in Jun 2025
2/10 Terrible
Linda
Business traveler, Traveled with family
Jul 14, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Room smells like smoke. Cockroach no phone.no wake up calls. Dirty
The only good thing about our stay was the owner. Asked for washcloths and got hand towels to wash with no smoke detector was told no pets but booked pet friendly. Was way overcharged but owner took care of that issue. No lightbulbs in bathroom,holes in wall and ceiling.
Woke up the next morning with bed bug bites all over are bodies and the management just shrugged it off and wont refund us are money or even apologize so i wouldnt recommend staying here
Pool was not available during first stay or returning stay. Now i know why it was nonrefundable. It was a dump with poor service. Toilet was clogged. Left my watch during first stay. Called to say I'd pick it up during return and it disappeared. Would not recommend this place to anyone.
Louis
Stayed 1 night in Jun 2025
10/10 Excellent
Rebecca
Traveled with family
Jun 23, 2025
Liked: Cleanliness
Friendly staff, convenient location, perfect room for what we needed