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Sandman Hotel Terrace

2.0 star property

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Photo gallery for Sandman Hotel Terrace

American cuisine
Interior
Business center
Front of property
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$97
includes taxes & fees
Feb 13 - Feb 14

Explore the area

View in a map
4828 Highway 16 W, Terrace, BC, V8G1L6
  • Place, Skeena Mall
    ‪4 min walk‬
  • Place, Millennium Park
    ‪10 min walk‬
  • Place, Mills Memorial Hospital
    ‪1 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 256 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 256 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(30 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(20 reviews)
  • 256 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Hotel Terrace

Terrace hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sandman Hotel Terrace offers 70 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Terrace hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sandman Hotel Terrace features an indoor pool and a fitness center. The hotel offers a restaurant. This hotel offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Sandman Hotel Terrace is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 1:00 PM on weekends.
Dennys - This restaurant specializes in American cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 25 for adults and CAD 20 to 25 for children
  • A restaurant

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2025 to February 1 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 99 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 25 for adults, and CAD 20 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Inn Terrace
Sandman Terrace
Terrace Sandman
Terrace Sandman Inn
Sandman Hotel Terrace
Sandman Inn Terrace Hotel Terrace
Sandman Inn Terrace
Sandman Hotel Terrace Hotel
Sandman Hotel Terrace Terrace
Sandman Hotel Terrace Hotel Terrace

Sandman Hotel Terrace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 754 reviews
Rating 8 - Good. 239 out of 754 reviews
Rating 6 - Okay. 119 out of 754 reviews
Rating 4 - Poor. 50 out of 754 reviews
Rating 2 - Terrible. 52 out of 754 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Always a good place to stay
Stayed 2 nights in Nov 2025

6/10 Okay

Ben

Stayed 1 night in Nov 2025

4/10 Poor

Gurjant

Good
Stayed 1 night in Oct 2025

2/10 Terrible

Ira

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stained carpets Small old TV Small showers Definitely not a hotel I would recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness
The rooms are clean and comfortable beds. Second stay, and would stay again. Staff was super helpful with an early arrival.
Stayed 4 nights in Oct 2025

8/10 Good

Orra

Staff very friendly and helpful. Rooms are comfortable and clean but are in need of some major upgrades
Stayed 3 nights in Oct 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay. The kitchenette was a nice touch! Clean, comfy and quiet. Only stayed one day, but no issues at all. Woman at check in was nice/polite. Attached Denny's was convenient for a bite to eat after check in. Pretty solid for the price.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Business traveler
Stayed 21 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom was very bad way over priced

Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Squishy washrooms.
Stayed 1 night in Oct 2025

8/10 Good

Nilanka

Stayed 1 night in Oct 2025

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Trevor

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room smelled like they were smoked in . Nasty
Stayed 1 night in Sep 2025

8/10 Good

James, Wabamun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sondra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady Connie at the front desk was very friendly
Stayed 1 night in Sep 2025

8/10 Good

Penny

Business traveler, Traveled with partner
Liked: Staff & service, amenities
The hotel is run down and aged. When we first checked in we had a couple iasues with our room. I went to the front desk and stated my concerns and without hesitation the gentleman moved us to another room. It was better and he apologized because it was on the second floor rather than the first. It didn't matter to us what floor we were on. After moving rooms we recieved a call from the front desk gentleman(I should have written his name down as I have forgotten it) aaking if we were going to be in our room for a few minutes. He wanted to stop by. Within seconds he knocked and had a basket of goodies for us. Totally unnecessary but muchly appreciated. This was an inexpensive hotel so we didn't have high expectations. But we will stay there again because of the front desk gentleman. If you are looking for a cheap hotel with great service, stay here.
Stayed 3 nights in Sep 2025

4/10 Poor

Minh

Disliked: Cleanliness, staff & service
The room has a smell ugh
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really great. They did little things that made my stay feel welcomed and appreciated.
Stayed 4 nights in Sep 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
It was very clean but needs updates. Beds were comfortable and staff were very helpful
Stayed 1 night in Sep 2025

8/10 Good

Ronald, SUMMERLAND

Liked: Cleanliness, staff & service
Convenient location, close to downtown. Pool was nice, a little chilly and there's no hand rail to the pool deck area. The bathroom is not suitable if you have mobility challenges
Stayed 3 nights in Sep 2025