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Sandman Inn Smithers

2.0 star property

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Photo gallery for Sandman Inn Smithers

Check-in/check-out kiosk
Breakfast and lunch served
Standard Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Check-in/check-out kiosk
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$104
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
3932 Highway 16 W, Smithers, BC, V0J2N0
  • Place, Bulkley Valley Museum
    ‪3 min walk‬
  • Place, Heritage Park
    ‪5 min walk‬
  • Place, Ski Smithers
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(22 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Inn Smithers

Smithers hotel with restaurant
This hotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Sandman Inn Smithers offers 35 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sandman Inn Smithers has designated areas for smoking.

Tim Hortons - This coffee shop serves breakfast, lunch, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Tim Hortons

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Inn Smithers
Sandman Smithers
Smithers Sandman
Smithers Sandman Inn
Sandman Hotel Smithers
Sandman Inn Smithers Hotel
Sandman Inn Smithers Smithers
Sandman Inn Smithers Hotel Smithers

Sandman Inn Smithers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 556 reviews
Rating 8 - Good. 191 out of 556 reviews
Rating 6 - Okay. 117 out of 556 reviews
Rating 4 - Poor. 45 out of 556 reviews
Rating 2 - Terrible. 28 out of 556 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Deo

Traveled with group
Right meet to Tim Hortons. Parking is tight but ok. Right off the Highway and waking distance to main street Smitjers
Stayed 1 night in Oct 2025

2/10 Terrible

Caroline

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel needs to be torn down
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Terrible parking and hotel is old and dark, definitely needs to be torn down.
Stayed 1 night in Oct 2025

6/10 Okay

Pam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Hotel is old and not in great repair. Comfortable bed. The smell of cigarette smoke and marijuana smoke from other rooms was very unpleasant. Next time I travel to Smithers, I will look for alternate accommodations.
Stayed 2 nights in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Sep 2025

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
In spite of it being more expensive than the other places that we stayed in it was not worth it. The ice maker wasn't working and apparently hasn't in years. The carpet was stained and muddy.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Cecil, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was good
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffey

Stayed 1 night in Sep 2025

6/10 Okay

KEITH

Traveled with family
Liked: Staff & service
Disliked: Amenities
Walking into the lobby you could tell immediately it was very old and had never been updated. I was only there for 1 night so just needed somewhere to lay my head but I would have not wanted to stay for longer. The staff were very nice. I would not stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Ramona

Traveled with partner
Disliked: Amenities
The clerk would not allow my visitors to come to my room. She told them she had to call me ( I looked but did not find a phone in my room). She walked them to my room. I have never experienced this before. The bed and pillows were very uncomfortable. The bathroom door could not be locked because there was no silver plate on the door. The toilet is so low, it’s ridiculous. The toilet is the size for children in elementary school. There is no place to safely park our vehicle, the option they had for me was to park in Timmy’s parking lot next door. I will not return to this particular Sandman.
Stayed 2 nights in Sep 2025

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
The room was supposed to be a queen size bed but we only got a double. Smallest room we have ever had. Service was great though
Stayed 1 night in Sep 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside Tim Hortons
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient stop.
Stayed 1 night in Sep 2025

10/10 Excellent

arlene

Traveled with partner
This property is not for people with disabilities. They do not have the required disability entrance which is the law. Nor do they mention on their website that it is not disability friendly. They need to update their entrance that is required under the disability act
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 1 night in Aug 2025

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Confusion reigns

The Front Desk was very curt and unknowledgeable. Thank Goodness for the housekeeping staff. The room really needed a deep clean. Mold in bathroom I left behind my phone charger. When we contacted them they had us in the wrong room number? They told us it was not there. Please be in mind there are only stairs no accessibility. Oh well I guess.
Stayed 2 nights in Aug 2025

8/10 Good

Harlan

Stayed 2 nights in Sep 2025

2/10 Terrible

Wilfred, Massett

Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was filthy. Floors had not been vacuumed for so long I had to keep my shoes on. Bathroom had not been cleaned and had no toilet paper. The front desk closes at a certain hour so I had to go to another guest and get toilet paper. If that wasn’t bad enough at 6 am the power went out in my room…also no one around to fix this issue
Stayed 1 night in Sep 2025

10/10 Excellent

Wlodzimierz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with all amenities that travellers might need. Friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Leah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every towel was stained. The doors don’t close quietly, they require some force to shut, so it sounds like slamming doors all night. Staff were knocking on my door at 8am asking if I was still here, then another staff member knocked on the door at 10am to ask if I dropped off my room key at the front desk. I informed that I did not and she showed me the key with my room number in her hand. Upon checkout I asked a lit the 8am knock and she said “it must have been housekeeping” and when I asked where the key to my room came from, she told me that they have extras in the event that a guest leaves for key in the room at check out, then the staff can open the door. She then told me that the key she brought to my room, was left on the front desk where anyone can grab it if they walked by.
Stayed 2 nights in Aug 2025