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SureStay by Best Western Smithers

Property class: 3

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Photo gallery for SureStay by Best Western Smithers

A hotel room with a wooden desk, a flat-screen TV, a coffee maker, a microwave, and a mini fridge.
A reception desk with a sign reading 'SureStay by BEST WESTERN,' two monitors, a plant, and a fire extinguisher.
A restaurant interior with multiple dining tables and chairs, a bar area with a counter and shelves of bottles, and a large window providing natural light.
A hotel room with a bed, bedside tables, a chair, a desk, a television, and a window.
A kitchen with white cabinets, a black refrigerator, a stove, and a microwave.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $77
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Heritage Park
    ‪4 min walk‬
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

A hotel room with a bed, a kitchenette, and a bathroom.

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, chair, TV, and a window.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a TV, a desk, and a wardrobe.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

A hotel room with a bed, bedside tables, a chair, a desk, a television, and a window.

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a nightstand with a lamp, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

View all photos for 2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

A hotel room with two beds, a desk, a TV, and a window.

2 Queen Beds,NonSmoking Sitting Area Work Desk, Microwave And Refrigerator, Continental Breakfast

  • Sleeps 4
  • 2 Queen Beds

DOUBLE Accessible WITH KITCHENETTE

  • Sleeps 4

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About this property

SureStay by Best Western Smithers

3-star Smithers hotel walkable to Bulkley Valley Museum
A restaurant, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay by Best Western Smithers offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine and local meal delivery service. Onsite self parking is complimentary.

SureStay by Best Western Smithers has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
SureStay by Best Western Smithers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

SureStay by Best Western Smithers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 168 reviews
Rating 8 - Good. 40 out of 168 reviews
Rating 6 - Okay. 36 out of 168 reviews
Rating 4 - Poor. 28 out of 168 reviews
Rating 2 - Terrible. 15 out of 168 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel for an affordable price. Comfortable and quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and very comfortable even with the current renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sufficient breakfast, climate in the room was comfortable, we would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Only there for 2 nights so didn't partake of the exercise room or others. Location is convenient walk to downtown. Breakfast was basic but definitely adequate. Overall good stay. Would stay there again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room appeared newly renovated and was very clean. Continental breakfast was sparse but Tim Horton’s is next door for anyone who wants something else. We were happy with the clean quiet room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Front desk young man was polite and courteous.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were welcoming, very efficient and ready for our arrival. Rooms are basic, very clean and tidy and perfect for the travel we were doing. It was easy to have our little dog buddy with us, we were given a room close to the outside door and main level which was super helpful for us. Thanks for the hospitality!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location was convenient for our needs and the bed was reasonably comfortable. The bathroom door was very noisy to open or close. Hallway carpets were very worn. Breakfast was better than we expected for a continental breakfast.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay by Best Western - Smithers BC BEDBUGS DO NOT GO ANYONE YOU KNOW THERE OR PLANNING TO STAY - TELL THEM TO GET OUT
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
TV didn't show FIFA Team Canada game without registering. Shampoo and conditioner were out in bathroom. Comfy beds. Very helpful front counter staff.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were worn and very dated. Breakfast was disappointing.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there first day during a surgical visit, everything was fantastic
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
All was fine except check-in and no elevator.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
NA
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The air conditioning worked really well. I liked that you could use Netflix and other streaming apps on the TV Room had a very heavy chemical smell though. Property was very old and in need of updates. Bed was pretty comfortable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bed was clean and the room was big. Floors were squeaky (ground floor) - probably due to some previous water damage. Toilet seat was loose, and the bath tub needs a better cleanup. The shower worked well and I liked the big shower head.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
It was old but worked for what we needed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I must have been in disability room. Laminate flooring was clean, germ free (unlike carp etted hallways, or other carpeted rooms). My room was pristine with plenty of space. Hotels everywhere should use model of room I was assigned.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Staff told me that after 11 pm any reservation is subject to $20 fee, Front door was locked, I called the number located at the door, staff were sleeping, we arrived at 2am, front door and floor were dirty. Room was ok…. Towels only for 2 and we were 3
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bright and had everything we needed to enjoy the stay. Staff was friendly and accommodating. Continental breakfast was a great start to our day. Will definitely book again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good! I could have used an extra blanket on my bed and being beside the breakfast room was a bit loud. Good bang for buck though. Will stay there again for sure.
Stayed 1 night in Apr 2026