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Regantris Surabaya

4.0 star property

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Photo gallery for Regantris Surabaya

Lobby
Lobby
Exterior
Staircase
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Dr.Soetomo 79 Surabaya, 79-81, Surabaya, East Java, 60264
  • Place, Lapangan Thor Stadium
    ‪9 min walk‬
  • Place, House of Sampoerna
    ‪10 min walk‬
  • Place, Surabaya Zoo
    ‪16 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for STUDIO 20

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 20

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for STUDIO 25

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 25

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for STUDIO 30

STUDIO 30 | Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 30

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

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About this property

Regantris Surabaya

4-star hotel in Surabaya Center
This hotel features a full-service spa, a restaurant, and a bar/lounge. Valet parking is free. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Regantris Surabaya offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Regantris Surabaya features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.

Regantris Surabaya has designated areas for smoking.

Buffet breakfasts are available for a surcharge.
RoCA - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RoCA

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

10 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

Property is also known as

ARTOTEL Hotel Surabaya

ARTOTEL Surabaya

Artotel Surabaya Java

ARTOTEL

Artotel Surabaya

Regantris Surabaya Hotel

Regantris Hotel Surabaya

Regantris Surabaya Surabaya

Regantris Surabaya Hotel Surabaya

Regantris Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Good. Average
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and delicious breakfast
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semplice con buona locazione. Vicino al centro città
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺退步了

地上有些毛髮，隔音很差，晚歸的旅客關門聲音很大，早餐不如從前優秀。
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Stayed 2 nights in May 2019
Verified

8/10 Good

Gisèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon plan pour Surabaya car pas trop loin des ga

Dans un quartier plutôt chic de Surabaya. Decoration originale.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities, room comfort
It’s good for business only
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Tunasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

rienjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the staff are friendly and helpful. Great experience!
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
Verified

8/10 Good

YAMATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おしゃれなホテル

ホテルは全体的に清潔感あり、館内ディスプレイもおしゃれな感じです。受付、レストランの対応も良く気持ちよく宿泊できました。
Verified

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, Best Food.

i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.
Verified

8/10 Good

Verawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saya menginap dengan keluarga. Lokasi lmyn dekat dengan pusat perbelanjaan. Suasana kamar enak dan bersih.Tempat tidur nyaman Wifi ckp kencang.Pelayanan oke.
Verified

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little hotel, good value for your money!!

Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Modern hotel. A bit nosy as the room is facing main road. Breakfast is good , lots of selections. Massage shop , cafes nearby.
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky fresh & super comfortable

Great hotel with nice blend of art and high end finish, lovely place to stay :)
Verified

10/10 Excellent

suwardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price good quality

very good and recommended hotel
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

新しく値段の割にキレイで満足のいく、ホテルでした。 歩いて行ける距離に、ファミリーカラオケがある。
Verified

10/10 Excellent

Eka Bagus Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rekomended

konsep hotel yg unik dan bagus.. menu breakfast nya enak utk sekelas artotel.. deket dgn pusat perbelanjaan.staf yg ramah.rekomen bgt deh.
Verified

8/10 Good

Fahrul

Liked: Cleanliness, staff & service

Good room

Kamarnya nyaman, fasilitasnya bagus penuh dengan artistik dan juga enak untuk relaksasi
Verified

8/10 Good

Jumali

Liked: Cleanliness, staff & service, property conditions & facilities

Good

The hotel room cosy clean and service is good but problem no fridge in the room, like I need for to storage my medications and food.