This smoke-free hotel features an outdoor pool, a snack bar/deli, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and RV/bus/truck parking are onsite.
Crystal INN offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. 81-cm LCD televisions come with cable channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite covered self parking is complimentary.
Crystal INN is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free covered self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: AUD 20 for adults and AUD 20 for children
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Crib (surcharge)
In-room refrigerator
Laundry facilities
Microwave on request
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
81-cm LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Microwave on request
Minibar
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 15.0 per night
Cribs (infant beds) are available for AUD 15.0 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Crystal INN Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 539 out of 881 reviews
10 - Excellent
539
Rating 8 - Good. 254 out of 881 reviews
8 - Good
254
Rating 6 - Okay. 56 out of 881 reviews
6 - Okay
56
Rating 4 - Poor. 21 out of 881 reviews
4 - Poor
21
Rating 2 - Terrible. 11 out of 881 reviews
2 - Terrible
11
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified
8/10 Good
John
Feb 7, 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff, comfortable bed, clean and spacious room.
Check in was very easy, room was large and spacious and had all the required facilities. Pool was a lovely and very refreshing on a 35c day. could see the complex was ongoing renovation (paint cans etc about). Overall well worth a stay for an overnight.
Very enjoyable stay , lovely staff , nice large rooms , just a bit far out from town 😁
Jeanine
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
Renee
Jan 29, 2026
Disliked: Cleanliness
Rooms need to be cleaned better.
Dust on shelves and down the side of the TV cabinet.
Bathroom taps need to be cleaned. There was soap scum on the taps (i wiped off).
Bed was comfy though.
the temperature was 45c, the pool was green with algae, then the power went off, the pool would have cooled us off, but it was unusable. they dont know what a vacuum is. they dont empty full stinky courtyard bins.
the bed was ok, shower was good.
Keith
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Jo
Jan 26, 2026
First room we had air conditioner didn't work (40° day). Found us another room with working air con which was appreciated!! Pool needs some work, green and murky water. Not a good look in the middle of summer.
Jo
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
ABHILASH Krishnan
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities
Little bit all old stay , while they are trying to maintain it.
pool was really bad condition, like filter not used