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Hyatt Place Springdale/Zion National Park

2.5 star property

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Photo gallery for Hyatt Place Springdale/Zion National Park

Property entrance
Property grounds
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Mountain view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
$135
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
1215 Zion Park Blvd, Springdale, UT, 84767
  • Place, Regalo
    ‪8 min walk‬
  • Place, Zion National Park South Entrance
    ‪4 min drive‬
  • Place, Zion Canyon Visitor Center
    ‪5 min drive‬
  • Airport, St. George, UT (SGU)
    ‪69 min drive‬

Room options

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bath Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Accesible)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, 1 Bedroom, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Place Springdale/Zion National Park

Springdale hotel close to Zion National Park
An outdoor pool, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Hyatt Place Springdale/Zion National Park offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Springdale/Zion National Park features 2 hot tubs and an outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hyatt Place Springdale/Zion National Park is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Self parking on site (USD 20 per night)

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • 2 hot tubs
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - February 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The seasonal pool will be open from April 30 to November 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Inn Zion
Best Western Zion Inn
Best Western Zion Park
Best Western Zion Park Inn
Best Western Zion Park Inn Springdale
Best Western Zion Park Springdale
Zion Best Western
Zion Best Western Park Inn
Zion Park Best Western
Zion Park Inn Best Western
Best Western Springdale
Best Western Zion Park Hotel Springdale
Springdale Best Western
Holiday Inn Express Springdale Zion National Park Area Hotel
Holiday Inn Express Springdale Zion National Park Area
Springdale Zion Inn Hotel
Springdale Zion Inn Springdale
Springdale Zion Inn Hotel Springdale
Holiday Inn Express Springdale Zion National Park Area
Holiday Inn Express Springdale Zion National Park Area by IHG

Hyatt Place Springdale/Zion National Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1010 reviews
Rating 8 - Good. 152 out of 1010 reviews
Rating 6 - Okay. 46 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

CHIA CHEN ADA

Traveled with family
Liked: Staff & service, amenities
Not enough parking spaces
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing to say the least.

My kids and I were looking forward to this trip for months. I booked this hotel because of the previous positive reviews, so I was incredibly disappointed when we got there and nearly the entire hotel was still under construction, even though I was told it would be completed by the time our stay rolled around. It was quite literally a small wing of rooms and a construction trailer. The cherry on top was the $20 per night parking fee. I feel like the least they could have done was waive that fee because of the conditions of the hotel or even a discounted room rate. If I would have known it was going to be this way I would have booked somewhere else. The room itself was dated, but very clean. Breakfast was grab-n-go in paper sacks, not ideal, but better than nothing.
Stayed 4 nights in Jul 2025

6/10 Okay

Nicole

Disliked: Amenities
Surrounded by plenty of restaurants and shops
Stayed 4 nights in Jul 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this property is under construction, our room was great, parking was easy and I would recommend this hotel.
Stayed 1 night in Jun 2025

4/10 Poor

David, Stirling

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Undergoing huge refurb. Perhaps 75% of rooms closed. Zero hotel facilities available onsite. Had to use a SpringHill Suites. Not convenient. Not explained in full at booking or prior to arrival. Would never have stayed had the extent of the refurb been made clear.
Huge refurbishment
Stayed 2 nights in Jul 2025

6/10 Okay

Kathy

Traveled with family
Very close to Zion park entrance and great restaurants within walking distance. Zero hot water in the morning (around 5:30 AM); hotel comped by waiving the $20 parking fee. Hotel in the middle of renovations.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place when staying in Zion. Clean, comfortable, fridge. Breakfast was mediocre
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristiina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly , had ready to breakfast which was convenient!
Stayed 1 night in Jun 2025

6/10 Okay

donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desperate need of upgrades

Zion is awesome. You have to see it…. Anyway, so when I booked here, they said there was construction going on but should be done by the time we arrive. Not even close. Lobby was a shipping container. The staff however, are very nice. To me, the most important part of a hotel room is a comfortable bed. This bed may be older than me…. Can feel the springs and is so worn, you can see the indentations without even taking off the comforter. Horrible. Photo attached There’s also no elevator so plan multiple trips getting your stuff up the (very dirty carpet) stairs to your room. We had a larger 1 bedroom with living room. Luckily didn’t need to use the pull out couch bed as it was probably older than the bed. It has a nice little kitchen area but no silverware, no plates, no glasses or cups, no nothing. Every drawer and cabinet was empty. Odd for having a room with a kitchen. After seeing Zion, there are many cool little places to stay. I would not stay here again. Hopefully this part of the “hotel” is next for construction remodel and interior upgrades as it’s badly needed.
Uncomfortable bed complete with center island
Nice little kitchen
Giant widow cover to roll be hand and hope it stays in place. Old uncomfortable couch. Nice Mountain View
Stayed 3 nights in Jun 2025

6/10 Okay

Channing

Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness
The location of this property was its biggest asset at the moment. Most of the property was closed due to construction, but it will be fantastic when it’s finished. The staff is great to work with, room service was great.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jaime

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If booking 2 beds in one room, AC unit is right next a bed that would make people sleeping in that bed very uncomfortable, farther bed will not get enough AC. Laundry was out of service.
Stayed 3 nights in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Generally a very nice stay. Room was clean, grab and go breakfast was convenient, and staying on the bus line into the park was amazing! However, the day before our arrival, they let us know the king room we booked was r available and they had rebooked us for a double queen room. Not the end of the world but inconvenient as I much prefer a king room. Then, the room they did give us was right inside the side door. Convenient for coming and going but it meant I was woken up by pretty much every guest that came in or out. This was especially hard as people tended to leave at 6am to catch the first bus into Zion. Overall, would stay here again but maybe request a different room...
Stayed 2 nights in Jun 2025

10/10 Excellent

Tia

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family and small children
Clean, nice pool, under construction
Stayed 2 nights in May 2025

2/10 Terrible

Jong-Jin

Disliked: Staff & service, amenities
This inn is under construction. The registration is in a trailer, which I have never experienced in my over 50 years of travel around the world. Don’t be fooled by the deceptive photos in the website that do NOT reveal its true current conditions. Don’t be also fooled by the high rates. If one expects high quality accommodation by paying over $350 room rates, you will gravely disappointed. This inn, practically a model, is slightly better than one star rated motels. Absolutely fooled by photos in expedia!!! Try others in Springdale.
Stayed 1 night in May 2025

6/10 Okay

Sumer

Traveled with group
Liked: Staff & service, room comfort
Hotel was under construction with limited amenities. Seemed like things were a bit worn down, but beds were comfortable. I have stayed
Stayed 1 night in May 2025

10/10 Excellent

Sajeed

Stayed 1 night in May 2025

2/10 Terrible

butch

Disliked: Cleanliness
Got there. Completely under construction. Was never told of the construction. Watermain broke had no water for an entire day.
Stayed 2 nights in May 2025

8/10 Good

Magda Nina

Stayed 2 nights in Apr 2025

10/10 Excellent

Monique, Hoboken

Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we chose to stay close for our day at Zion’s National Park. This place was in a great location, and I loved that they gave us breakfast grab bags to go so we could get started early. The beds were comfortable with 2 types of pillows so you can code form or soft. The staff was very friendly.
Stayed 1 night in May 2025