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Sutra Beach Resort

3.5 star property

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Photo gallery for Sutra Beach Resort

Outdoor pool
Exterior
International cuisine
Deluxe Twin Room, Sea View | 1 bedroom, minibar, desk, free WiFi
On the beach

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Kampung Rhu Tapai, Setiu, Terengganu, 21010
  • Sutra Beach
    ‪9 min walk‬
  • Merang Jetty
    ‪5 min drive‬
  • Pagar Besi Beach
    ‪10 min drive‬
  • Kuala Terengganu (TGG-Sultan Mahmood)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room with Garden View

1 bedroom, minibar, desk, free WiFi

Deluxe Twin Room with Garden View

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, desk, free WiFi

Standard Twin Room

  • 190 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, desk, free WiFi

Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | 1 bedroom, minibar, desk, free WiFi

Deluxe Twin Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sutra Beach Resort

3.5-star Setiu hotel walkable to Sutra Beach
An outdoor pool, a restaurant, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Sutra Beach Resort offers 120 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Sutra Beach Resort has designated areas for smoking.

Breakfast is available for a surcharge each morning.
Merang Restaurant - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily breakfast available for a fee
  • A restaurant

Restaurants on site

  • Merang Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sutra Beach
Sutra Beach Resort
Sutra Beach Resort Setiu
Sutra Beach Setiu
Sutra Beach Hotel Terengganu
Sutra Beach Resort Terengganu Hotel Marang
Sutra Beach Resort Terengganu Marang, Malaysia
Sutra Beach Resort Hotel
Sutra Beach Resort Setiu
Sutra Beach Resort Hotel Setiu

Sutra Beach Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 34 out of 262 reviews
Rating 8 - Good. 101 out of 262 reviews
Rating 6 - Okay. 76 out of 262 reviews
Rating 4 - Poor. 31 out of 262 reviews
Rating 2 - Terrible. 20 out of 262 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Muhammad Afandi

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel room furniture is old and sad state. The bed should be changed to high quality mattress. The hotel has a bit of traditional vibe. They have hot shower too. The room furniture and breakfast options are huge disappointment. I hope the hotel management can invest more to improve the quality.
Stayed 1 night in Aug 2023

8/10 Good

Murad

Traveled with family
Liked: Staff & service, amenities
.
Stayed 1 night in Feb 2023

10/10 Excellent

Hafizul

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beat..need repeat again
Stayed 1 night in Jan 2023

8/10 Good

NORITA

4/10 Poor

Muhammad Luqman

Stayed 4 nights in Nov 2022

6/10 Okay

MOHD HAFIZU BIN MOHD

Traveled with family
Disliked: Cleanliness
The view...
Stayed 1 night in Sep 2022

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Eun Young

Stayed 1 night in Aug 2022

6/10 Okay

Akmal Farhan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Errrrrr

A bit old condition.. found cockroaches inside bathroom! Not well maintained resort.. Did try their buffet Ramadhan.. value for money.. 👍
Stayed 1 night in Apr 2022

8/10 Good

NOOR HAFIZAWATI

Stayed 3 nights in Feb 2022

6/10 Okay

Izham

Traveled with partner
Look very old and not clean properly
Stayed 1 night in Oct 2021

8/10 Good

Mohd Fairul

Stayed 3 nights in Mar 2021

8/10 Good

Muhammad Azwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

TUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Location very poor , room was not clean with hair , dirty and toe nails clippings on chair and floor . Room needed work , old . Buildings looked in need of repair . Pool and beach photos on hotels.com .Nothing like the real thing .No seating , umbrellas pool needed a clean . Beach was littered with rubbish. No outside eateries, No alcohol on site . Food average ,soft drinks warm , fridge lock up . Very poor stay , Not a Resort ! We booked for 5 nights only stayed 1 . Very
Stayed 5 nights in Feb 2020

4/10 Poor

MsB

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very much in need for refurbishing. Not worth the price.The curtain is very dirty, cobwebs everywhere. Breakfast was just ok. Not much variety.
Stayed 2 nights in Jan 2020

8/10 Good

Wan, Sg Buloh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Toilet need to be improved. A bit dated. In one of my room, the basin is clogged.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property requires some refurbishment & upgrading. The beach is good & clean.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The beach was great and love tye food
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pemandangannya cantik belatarbelakangkan lautan yang luas mata memandang dengan deruan ombak yang kuat.Swimming pool yang luas sesuai untuk mandi-manda.Firstime masuk bilik ada lipas memang dah standby fumakilla,Lantai dan cadar katil yang berpasir seolah tidak dibersihkan.Channel tv yang teruk sekejap ada sekejap tiada seolah-olah dikontrol siarannya.Breakfast juga kurang sedap dan tidak pelbagai hilang selera hendak makan.datang dari jauh ingatkan hendak makan nasi kerabu @ nasi minyak terengganu tapi dihidang menu yang sama dengan hotel sebelum ini dekat KT.Apapun selama 3 hari 2 malam di hotel yang berbeza merupakan percutian yang indah bagi kami,kerana KT merupakan bandar yang tenang jauh dari kesesakan jimat masa untuk pergi ke sesuatu tempat.Disamping itu,pantai yang menarik untuk dilawati menggamit keinginan untuk datang lagi.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is really suitable for those who wanted to spend time at hotel with family and those who love beach so much. this place is suitable for those who would like to organize family day. it is an old hotel but has good maintanence for the room except the toilets are a bit old school. some of the rooms that we booked also had problems with their flush. But they manage to overcome the problems right after we called them. i booked 10 hotels room online for my family day group. everyone was satisfy with the room except for bathrooms for some of them. the room is quite spacious and my expectation was wrong when i entered the room. it was clean n well maintain for an old hotel. but like i said they give fast respond to our complaints. the breakfast was quite good and they have lots of foods. i would like to give extra credit for their pool. they have big and spacious pool for kids and adults. we bought a unicorn float, and variety of floats to play with the kids at the pool. it was superbly fun and everyone enjoy our 2 days 1 night stay.. what made it more fun is that uu can see the beach directly from the poolside. the beach is only 200m away and u can feel the breeze while chilling at the pool. we didnt spend time going out from the hotel since we enjoyed our short stay. we went to one of the restaurant nearby. The restaurant is D'perahu(masakan panas/seafood) like 5 mins away. they serve good food and gave us discounts since we add on more sets for our group..
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good and comfortable
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2019