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Best Western Plus Wilkes Barre Center City

3.0 star property

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Photo gallery for Best Western Plus Wilkes Barre Center City

Fridge, microwave, coffee/tea maker
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Gym
$108
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
77 E Market St., Wilkes-Barre, PA, 18701
  • Place, F. M. Kirby Center for the Performing Arts
    ‪3 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Place, Mohegan Sun at Pocono Downs
    ‪8 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(39 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 507 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Hot Tub, City View

  • 816 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Wilkes Barre Center City

Wilkes-Barre hotel connected to the convention center, steps from F. M. Kirby Center for the Performing Arts
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Wilkes Barre Center City features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 22000 square feet (2044 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Best Western Plus Wilkes Barre Center City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paul, newfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Chabir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and convenient for dining and entertainment.
Stayed 1 night in Jul 2025

8/10 Good

Xavier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great and staff was great. Pool area could have been a little more cleaned up and organized but the pool itself was clean. Only negative was the site said there was a bar on the premises and there was not.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fine but old

Everything was basically fine. The staff was nice and the rooms were clean and comfortable. But the hotel is definitely old and feels like it; the carpet in particular felt dirty and there was no AC in the hallway so it felt stuffy.
Stayed 1 night in Jul 2025

6/10 Okay

Chad

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chad

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
ok
Stayed 1 night in Jul 2025

10/10 Excellent

Ledwing

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2025

6/10 Okay

Sara

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Requested a protraction when booking. Parts of it were missing when we got there. Staff tried to find them, even called GM, but after 3 hours, still couldn’t find. We improvised, but annoying. Shower curtain installed backwards, and torn all along the top. One bed had large divot on one side. Causing rolling to edge. Breakfast was cold (supposed hot food, cold).
Stayed 1 night in Jul 2025

10/10 Excellent

TORIANNE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely a little dated but it was very clean and the staff was very nice. I would recommend to others and would stay there again. Also, a really nice continental breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome stay great breakfast loved the swimming pool to ill be back before summer ends indeed
Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 3 nights in Jul 2025

10/10 Excellent

Albert J

Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Brenda

Stayed 1 night in Jun 2025

8/10 Good

Cory

Stayed 1 night in Jun 2025

10/10 Excellent

Shannon, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Sweet staff. Convienent location.
Stayed 1 night in Jul 2025

6/10 Okay

germin

Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Stayed 1 night in Jul 2025

10/10 Excellent

Amaka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Place to stay
Stayed 3 nights in Jul 2025

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel met our expectations and we had a nice mini vacation. The pool is small but clean, and the breakfast was good. The hotel is located in a nice, quiet area, which made for a relaxing stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful. Very accommodating
Stayed 1 night in Jun 2025

4/10 Poor

Emily

Traveled with family
Liked: Cleanliness, room comfort
The check in was incredibly slow apparently a lot of mix ups and errors earlier in the days any time you stay when a travel ball team is there it can be rough. The noise was louder later in the evening we had to be gone by 4am didn’t appreciate you could hear the noise from other rooms and in the hall and the pool was overly congested with the kids
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Sierra

Stayed 3 nights in Jun 2025

10/10 Excellent

Ledwing

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025