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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Outdoor pool, pool umbrellas, sun loungers
Poolside bar
BBQ/picnic area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$118
includes taxes & fees
Apr 27 - Apr 28

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪3 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪3 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3-star Santa Rosa hotel with bar/lounge
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Full breakfast is free. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel features an outdoor pool and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1200 out of 2216 reviews
Rating 8 - Good. 562 out of 2216 reviews
Rating 6 - Okay. 226 out of 2216 reviews
Rating 4 - Poor. 114 out of 2216 reviews
Rating 2 - Terrible. 114 out of 2216 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rhonda

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Its a pretty big place but there were areas where you could walk your dog or sit outside. Also had a nice pool area. The breakfast was good too.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2026

6/10 Okay

Nancy

Business traveler, Traveled with partner
Liked: Cleanliness
yes; the room was clean, staff was nice. The heater was very loud and there was no curtains or mini blades on our window, just a large drape that we could lower but not see out; not ideal.
Stayed 1 night in Jan 2026

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was helpful.
Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel was a cute retro resort vibe
Stayed 1 night in Dec 2025

10/10 Excellent

Ever

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 3 nights in Dec 2025

8/10 Good

Sumitra

Stayed 1 night in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jan 2026

8/10 Good

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Pretty basic but very clean.
Stayed 1 night in Dec 2025

4/10 Poor

Brandy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was okay. The throw pillows were stained, the mirror had a large crack in it and the blinds did not provide privacy. They did not close properly and if you had your lights on you can see inside the room.
Stayed 2 nights in Dec 2025

8/10 Good

Ron

Stayed 1 night in Dec 2025

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, bathroom is spacious and very clean. Beds were clean and comfortable. Only down thing was that the breakfast is not included as stated on Expedia. It is a separate charge, sit down style ones
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We liked it very much
Stayed 9 nights in Dec 2025

8/10 Good

cheryl, Aptos

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t too fancy for our pup, and we love the new included breakfast. Spa was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
best value for the money. clean and convenient location
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
The room smelled like a strong chemical when we first entered but it wore off by the next morning. The heating system was loud and went on and off all night, so while my husband could mostly sleep through it, I wasn’t able to and had a lousy night.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
I made a mistake, but the front desk clerk who cannot be named (but his name starts with an E) helped me out.
Stayed 1 night in Dec 2025

10/10 Excellent

Janet S

Stayed 2 nights in Dec 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, good breakfast. Only complaint is gym opens at 9am.
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, however the location was not. My room (160) was in a short hallway next to the Electrical Room and the Laundry room. I was awakened each morning (Saturday - Tuesday) between 8:00-8:20 as Housekeeping rolled carts to fill with clean linens, etc. On Wednesday-Friday mornings, I was awakened between 7:45-8:00 by work being done on the roof above my room, i.e. the Electrical Room. The drilling on Wednesday morning by the workmen was unbelievably loud and irritating, and I had to get out of the room far earlier than I had planned. We have stayed at this hotel many times in the past and has always been our hotel of choice when we visit the area. This makes me a little leery about using Expedia in the future, not knowing where we may be put because of a lower price. Is there any financial compensation you could extend for my inconvenience? This is the first time I've ever had an issue when booking with Expedia. Thank you for anything you can do to rectify my situation. Joanne Bardini, Sandman stay 12/12-12/20
Stayed 8 nights in Dec 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend staying here we give it a 10/10
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 3 nights in Oct 2025