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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Exterior
BBQ/picnic area
Poolside bar
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
$106
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Place, Sonoma County Fairgrounds
    ‪5 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3-star Santa Rosa hotel with bar/lounge
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel features an outdoor pool and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1059 out of 1978 reviews
Rating 8 - Good. 487 out of 1978 reviews
Rating 6 - Okay. 213 out of 1978 reviews
Rating 4 - Poor. 104 out of 1978 reviews
Rating 2 - Terrible. 115 out of 1978 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jenna

Disliked: Property conditions & facilities
It was much closer to a motel than a hotel and not worth the price. However, if you can get a good rate, it would be on the upper end for a motel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Erick

Stayed 1 night in May 2025

10/10 Excellent

Mischelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice.
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Beautiful, very clean
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities
We enjoyed the simplicity while being surrounded by nature and an outdoor area that offered the feel of “glamping”.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

Great place to stay in Santa Rosa! Wonderful pool, fire pits, bar, cute room, free parking, hot breakfast and great service. I will be back!
Stayed 2 nights in Jun 2025

6/10 Okay

keerthi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place, but the lighting made it look dull. The bathroom shower needs a hand held shower option.
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant get away, nice pool, having pool towels would it a better experience.
Stayed 3 nights in Jun 2025

6/10 Okay

Nils

Room was in need of repair.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, but for the second night we needed a downstairs room and they very kindly accommodated us. I thought that was very nice of them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gonzalo

Stayed 1 night in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

maria e, los angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandman is a transformed motel which is no frills and high value. Rooms are nicely decorated, spacious and clean. The pool area was nice and hip. The included breakfast exceeded expectations and had plenty of hot options and fruit. Wifi was a little slow and I actually had a dead door lock requiring me to call maintenance, but they came quickly to resolve the issue. If stay again. Location was very convenient near shopping, the Epicenter, and highways.
Stayed 1 night in Jun 2025

6/10 Okay

MADALYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Apimeleki

Stayed 1 night in Jun 2025

10/10 Excellent

Daysha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lawrence

Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandman is always great. It was surprisingly quiet at night even on the busy graduation weekend. I only gave 4 stars for cleanliness because there were a few things we noticed: food trash left a the pool overnight was scattered about by the birds, and our room had food left in the microwave and M&M's on the floor. Nothing that would keep us from staying again, The Sandman is our go-to when we visit Santa Rosa.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfortable hotel
Stayed 3 nights in Jun 2025

2/10 Terrible

Nina

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was here visiting for my little sister’s graduation this weekend. The refrigerator cabinet was rotten and moldy, no phone provided in the room, extension cords hanging under nightstand, carpets filthy. A random person also came on the property and was following me while I took my dog out at night and was screaming some really inappropriate stuff that made the rest of my stay extremely uncomfortable not knowing if they were going to come back or not after they had left. This was all on surveillance and the staff working late night helped me best they could. But the next morning when I called management they were 0 help to me and my frustration. I will never stay here again. My other family members I invited and who rented room here also endured this. It was very uncomfortable and I felt worried for my whole family. I wouldn’t recommend staying here if you’re a female or have young children with you it’s unsafe.
Stayed 2 nights in Jun 2025

8/10 Good

SCOTT, Colorado Springs

Stayed 1 night in Jun 2025