An outdoor pool, a hot tub, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Maple Resort offers 19 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.
This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site.
Maple Resort features an outdoor pool and a hot tub. Wireless Internet access is complimentary. This Santa Rosa hotel also offers a terrace and pool umbrellas. Complimentary uncovered self parking is available on site.
Maple Resort is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Hot tub
Outdoor pool
Wine tasting room
Family friendly
Outdoor pool
Guest services
Housekeeping (daily)
Outdoors
Firepit
Pool loungers
Pool umbrellas
Terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with cable channels
Food and drink
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Thursday - Monday (8:30 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 1000 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
The Maple Hotel
The Maple Resort
Maple Resort Hotel
Maple Resort Santa Rosa
Maple Resort Hotel Santa Rosa
La Estancia Santa Rosa Hotel Boutique
Maple Resort Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very friendly. Our bungaló had very nice amenities. Every room had a nice view of Guadalupe Valley. The resort is still curently undergoing construction and the restaurant was not open. It will be an even better resort once the construction is completed.
Place was wonderful, it’s on the pricey side, very rustic roads, literally driving up hills, best if taking a truck or SUV car ..
Overall great service
Rented the large 3-bed cabin (#1). Looks very nice until you start to notice the details. Dirty pool upon arrival, no hot water and mice inside. Asked for mouse traps, (Ruben) never came. The whole upstairs squeaks so much and so loud. Bathroom in large bedroom is soo uncomfortably situated. Watch your head as you get up from the toilet. Banged my head twice. Would definitely NOT stay there again.
Stayed at Maple 5/31/25-6/1/25. It is off road in a tranquil location. Check in was strictly at 3 and we had to wait for the front desk concierge till then. It was unfortunate the restaurant burnt down in January so we were limited to the swim up bar. We didn't do the ferris wheel since it was also closed. The place was kept very clean and the staff at the swim up bar were very attentive and very hard working. They deserve raises. Overall it was remote and relaxing.
Avy
Stayed 1 night in May 2025
4/10 Poor
Irvin
Traveled with family
May 26, 2025
Disliked: Property conditions & facilities
Got there at 3pm cabin wasn't ready, told us to go the pool bar and get a compliment drink bar tender didn't know anything about it had to call reception an hr later to see if cabin was ready. Got to cabin fridge smelled like rotten meat. Water coming out of faucets was dirty. No hot water in main bathroom. Jacuzzi only worked the first night. The property is still been worked on everything they advertise isn't operating Expedia should remove them from there platform
This place is absolutely false advertising. First its in the middle of no where. Fortuna restaurant is burned down. Ferris wheel is not operating, zipping is not available. Short staff, only option to purchase food is at the pool. Not many options, the cooker was short with food inventory emphasized with whatever they had. Food is over priced. No hot water at my stay. NO internet. However the two workers there goes above and beyond to accommodate the guest. Kudos to them. The pool is extremely cold and needs to be filtered. Dead bees are just wondering in the pool.