MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Creator video
Lobby
Lobby sitting area
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • South Coast Plaza
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Pool View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

MainStay Suites John Wayne Airport by Choice Hotels

Santa Ana hotel with in-room kitchenettes
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, MainStay Suites John Wayne Airport by Choice Hotels provides a hot tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

MainStay Suites John Wayne Airport by Choice Hotels is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 552 out of 1202 reviews
Rating 8 - Good. 291 out of 1202 reviews
Rating 6 - Okay. 188 out of 1202 reviews
Rating 4 - Poor. 91 out of 1202 reviews
Rating 2 - Terrible. 80 out of 1202 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenia

Stayed 1 night in Mar 2025

8/10 Good

Thaddeus

Liked: Cleanliness, property conditions & facilities
Directions to breakfast, aren't clear. Accessing the lobby to ask a question early in the morning to find breakfast is impossible. The doors are all locked.
Stayed 1 night in Mar 2025

10/10 Excellent

dmitri, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard is super nice. Flora creates a natural divide for the patio. Close to shops, groceries, laundromat for longer stays and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bethany

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room is a good size with a kitchenette with a large fridge/freezer. The room was comfortable, grounds were pretty and well maintained. The room was average cleanliness wise. The shower could have been cleaner and the floor felt slightly sticky.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Ac was broken, tub kept flooding, no utensils or plates for their "kitchenette"
Stayed 2 nights in Mar 2025

10/10 Excellent

INSANG, Seoul

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made sure we were taken care of. Property grounds were nice
Stayed 14 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jeremey

Stayed 3 nights in Mar 2025

8/10 Good

Jess

Business traveler
Liked: Cleanliness, staff & service, amenities
Grounds were beautiful, bed was great, room was showing it's age.
Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights in the room would come on at random the lights on the sitting area would flicker of just turn off there was roaches and spiders and also it was unsafe there was a homicide right next door
Stayed 3 nights in Mar 2025

10/10 Excellent

Alea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great value! We had a kitchenette in our room, free airport shuttle, free parking, a full cooked breakfast, pool & hot tub located in the beautiful courtyard. Our room was clean, the staff was great! There's an Avis car rental place literally right on property (we learned it used to be the hotel library! The books are still there!) So we saved money by using the free airport shuttle the first and last day and renting our car for two days instead of the 3 or 4 we would have if we rented at the airport. The only minor things were that there was a mildewy smell in our room but we just opened a window and didn’t mind after a minute or two. And one of the nights (might have been friday?) There was music playing outside until quite late. (Might have been one of the neighboring restaurants?) It wasn’t very loud, so not a big deal. Saturday night we took the last parking spot. The other nights parking was fine! Overall we felt safe and comfortable and we'd definitely stay here again if flying into John Wayne!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Guest Services were friendly and accomldarinf
Stayed 2 nights in Mar 2025

6/10 Okay

Kim

Liked: Cleanliness
The breakfast did not have enough options. There was the same set menu every day---eggs, hash browns, sausage links, pancakes, apple and orange juice, and coffee. There were no other items not even apples or bananas or any fresh fruit---no toast, or any other bread items offered. It was disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Business traveler
Just average.nothing special.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area for the price, amazing breakfast and good service overall
Stayed 2 nights in Mar 2025

2/10 Terrible

Damon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt told there would be a $200 deposit... the fact that the deposit costed more than the reservation was baffling.
Stayed 1 night in Mar 2025

8/10 Good

Kaija

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, meets your basic needs, close to SNA!

This was my 2nd stay here with my family of 3. Nice to have a standard refrigerator and microwave in the room. The size of the room itself is great, however the bathroom is tiny. Elevators were pretty quick. Breakfast was the same each day: eggs, sausage, pancakes, hash browns. They have 3 types of cold cereals available as well, and on some days there were little muffins too (chocolate or blueberry). We did not use the pool or hot tub, but both appeared very clean. Front desk workers were never friendly on this trip nor the last, they severely lack in customer service skills. We stayed in room #306 for this visit and I was disappointed; no TV in the living area, and only 1 TV in the bedroom area which appeared to be 27”, no more than 32”. Very disappointing! The AC blew cold except it only kept part of the room cool enough. The location is fantastic, 6 mins from SNA airport and only 15-20 mins from Disneyland. So many good restaurants nearby, and gas stations in case you have to fill your rental. Parking is free but the slots are very small and not enough available for a hotel of this size. Rooms were mostly quiet but you can hear your neighbors doors slam and people walking on your floor as they pass by. No housekeeping unless you are staying for a week (that is what I was told), so your trash will fill quickly and often. Overall it was a good stay, I encountered no issues other than lackluster customer service and a missing television. We would return.
Stayed 4 nights in Mar 2025

4/10 Poor

Jonatan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
5 nights and not once room service came to clean the room
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to live
Stayed 3 nights in Mar 2025

2/10 Terrible

Edgar

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and had a weird smell to it. We also felt unsafe and my girlfriend and i left right after checking in. I went to the front desk to ask for refund but he said it had to go through his manager. I am still awaiting for my refund and money deposit of $200. We had to go book another hotel..
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Daniel

Stayed 1 night in Mar 2025