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MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Creator video
Suite, 1 King Bed, Non Smoking, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪4 min drive‬
  • South Coast Plaza
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View

Suite, 1 King Bed, Non Smoking, Pool View | Living area | Flat-screen TV

Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Orange County Airport North

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1576)
$153 nightly
The price is $153 total
includes taxes & fees
Best Western Plus Orange County Airport North

About this property

MainStay Suites John Wayne Airport by Choice Hotels

Santa Ana hotel with in-room kitchenettes
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, MainStay Suites John Wayne Airport by Choice Hotels provides a hot tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

MainStay Suites John Wayne Airport by Choice Hotels is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 541 out of 1176 reviews
Rating 8 - Good. 285 out of 1176 reviews
Rating 6 - Okay. 184 out of 1176 reviews
Rating 4 - Poor. 89 out of 1176 reviews
Rating 2 - Terrible. 77 out of 1176 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and has everything you need.
Stayed 2 nights in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Christopher, Pittsburgh

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here for business, clean room and gives me a place to work. Good little friendly business hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brian, Clinton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start. Zero guest service from the agent at front desk. She sat behind the desk, was talking to someone in her phone while checking me in and was confusing me as I was not clear if she was talking to me. Eventually got checked in and made it to my room only to find bed was barley made and dirty floor. To really make this place a never again for me, was that we requested additional blankets and pillows they never came, we had to go to the front desk to ask again same young lady from the night before was again underserving all guest including a elderly woman in a wheelchair, who she refused to put on the first floor with claim of no availability of bottom floor, which was pure bs. the room next to us was vacant. Lady asked for help getting her stuff to room on 2nd floor, they told her that they can’t help. So my wife got a cart and loaded it up and helped this handicapped elderly lady. I am absolutely disgusted with choice and main stay for no quality control or culture of service. Being in hospitality for over 24 years, I am mortified at the lack of guest service. Do better! Definitely remove your guest check in agent from front of house, she had the personality of a rock.
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I stayed here one night to be close to the airport for an early flight. The shuttle was perfect, the room was very spacious and nice. Unfortunately I wasn't able to try the breakfast as it didn't open until 7am which was the time I was catching the shuttle.
Stayed 1 night in Mar 2025

8/10 Good

Korissa

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Avette

Stayed 1 night in Jan 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated but kept clean. And free breakfast. Basic eggs, sausage, hashbrowns abd pancakes.
Stayed 1 night in Mar 2025

6/10 Okay

Harold, Curridabat

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Old building poorly maintained. Breakfast not recommended, Ingredients used for breakfast are very low quality
Stayed 3 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Okay
Stayed 5 nights in Feb 2025

6/10 Okay

Luis F

Business traveler
Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Tisha

Disliked: Staff & service, property conditions & facilities
Problems with plumbing and it took forever to get done one to fix it. They sent someone twice and both times didn’t fix the issue. We had to request a move to another room which was such an inconvenience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Found flees
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
PROS: It was a clean, large room with a nice layout Our son was staying with us and had to use the foldout couch bed and he had no complaints..The property is beautiful. Really nice interior views of plants, the firepit, a hangout quad of sorts, and healthy geraniums and other things lined the walks.Bathrooms by the dining area was clean and accessible only with a key card. The workout room was nice and stayed open until midnight. Weight station, elliptical, treadmill, and electronic bike. Also a water cooler with cups. Front desk staff went above and beyond helping me locate a bag I put down! First class! CONS: No USB or C ports on the lamps, but we had brought our own. The breakfast was okay, but it was served by a person because they need, we assume, to keep the people attending the traffic school class in one of the meeting room from coming in and getting some. You had to ask for cups, extra butter or syrup, etc, more than one ketchup. There was no fruit or anything portable like that (no eggs, yogurt). But the scrambled eggs, hash browns, sausage and two medium-size pancakes were fine.No black tea, just green tea and camomile. It would have been nice if a microwave had been available because the eggs and sausage apparently had been pre-served onto a plate before I appeared and was lukewarm. Would have benefited from a nuking. Next time I will eat out and have no complaints!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities
I like the cleanliness of the rooms and also I like the availability for an extra space in the suite. The area is very safe and easy to get to.
Stayed 2 nights in Feb 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well for our stay, what we didn’t like was not really hot shower water
Stayed 1 night in Feb 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kimberly

Stayed 1 night in Mar 2025

6/10 Okay

Kevin

convenient location
Stayed 1 night in Feb 2025

8/10 Good

Eliseo, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shanta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025