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Decameron Isleño - All Inclusive

4.0 star property

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3 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
Terrace/patio
Lobby sitting area
Breakfast, lunch and dinner served
43-inch flat-screen TV with cable channels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Colón Calle 3ra N6-106, Sector Spratt Bight, San Andrés, San Andres y Providencia, 880001
  • Place, Spratt Bight Beach
    ‪9 min walk‬
  • Place, Paintball San Andres
    ‪11 min walk‬
  • Place, North End
    ‪15 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪3 min walk‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, blackout drapes, bed sheets

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Habitacion Standard Vista al Mar

Habitacion Standard Vista al Mar | Down comforters, in-room safe, blackout drapes, bed sheets

Habitacion Standard Vista al Mar

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Decameron Isleño - All Inclusive

4-star San Andrés property walkable to Spratt Bight Beach
Spend the day catching some rays at the nearby beach, relaxing by one of Decameron Isleño - All Inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Decameron Isleño - All Inclusive offers 250 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with single sofa beds and dining tables. Beds feature down comforters. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Spa. Services include massages. The spa is open daily.
Decameron Isleño - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Decameron Isleño - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This all-inclusive property also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Decameron Isleño - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Rasta - This buffet restaurant serves breakfast, lunch, and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Rasta

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: COP 25000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 25000 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Decameron El Isleño
El Isleño
El Isleño Hotel
Hotel Decameron El Isleño
Hotel El Isleño
Hotel El Isleño Decameron
Hotel Isleño Decameron
Royal Decameron Isleño Hotel San Andres
Royal Decameron Isleño Hotel
Royal Decameron Isleño San Andres
Royal Decameron Isleño
Decameron Isleño All Inclusive San Andres
Decameron Isleño All Inclusive
Decameron Isleño San Andres
Decameron Isleño
El Isleño Hotel Convention Center by Decameron
Decameron Isleño All Inclusive All-inclusive property San Andres
Decameron Isleño All Inclusive All-inclusive property
cameron Isleño Inclusive res
Decameron Isleño All Inclusive
Decameron Isleño - All Inclusive San Andrés
Decameron Isleño - All Inclusive All-inclusive property

Decameron Isleño - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 277 reviews
Rating 8 - Good. 80 out of 277 reviews
Rating 6 - Okay. 55 out of 277 reviews
Rating 4 - Poor. 28 out of 277 reviews
Rating 2 - Terrible. 23 out of 277 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Alberto F

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend staying at this hotel. My experience was disappointing from the start. I had to change rooms multiple times because the air conditioning units were broken, no hot water in the shower which made the stay very uncomfortable. The overall condition of the building was poorly maintained, giving the impression that it hasn’t been properly cared for in a long time. Although the property advertises itself as all-inclusive, the food was not consistently available. Items ran out quickly, and staff made no effort to replenish them. On top of that, making a dinner reservation at the hotel’s own restaurant was extremely difficult, which made the “all-inclusive” claim feel misleading. Customer service was also a major issue. The reception staff were unfriendly and unhelpful, and when I tried contacting the hotel prior to arrival, no one ever responded. To make matters worse, the tour packages sold on-site were three times more expensive than identical ones offered just outside the hotel. Overall, the combination of poor service, unkept facilities, lack of food availability, and inflated tour prices made this one of the worst hotel experiences I’ve had. I strongly suggest looking elsewhere for a better value and more reliable stay.
Stayed 6 nights in Aug 2025

2/10 Terrible

Chiara, Bergenfield

Disliked: Cleanliness, staff & service
Where do I begin! The bell boys are nice . But then we get to the front desk and restaurants and they are all rude . It’s like we bothered them at any question we had any service we requested.
Stayed 4 nights in Aug 2025

6/10 Okay

Genaro

Traveled with family
Food not many options, the room was a disaster really old , sink I the bathroom rusty, holes in the walls , new beds
Stayed 6 nights in Aug 2025

6/10 Okay

Brandon

Traveled with partner
Liked: Staff & service
The hotel is very close to the airport making it walkable to and from the airport. The beach and Malecon access is great. The dining options and food is okay but not the best. Drinks and staff were great. The pool is big.
Stayed 3 nights in Jul 2025

8/10 Good

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 5 nights in Jul 2025

2/10 Terrible

Erika

Stayed 5 nights in Jun 2025

10/10 Excellent

Nelson Jaime Agudelo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in a horrible condition! The food was very poor quality as well as flavor! The staff was fully unhelpful and somewhat rude. Very overpriced for what you get back
Stayed 3 nights in Jun 2025

2/10 Terrible

Wendy, Bronx

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Comenzando por las fotos que están en internet es una mentira. El Hotel está muy desgastado , el servicio muy malo los únicos amables eran los encargados de las maletas. Y la comida mala. Muy mala experiencia.
Stayed 3 nights in May 2025

4/10 Poor

William

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Layout was okay allpublic areas were dirty asked for extra pillows 3 times Had to ask for sheets for sofa bed 3 times on two nights
Stayed 4 nights in Jun 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice. The only problem we had was checking in the room wasn’t ready for an hour and a half after checking in.
Stayed 4 nights in May 2025

8/10 Good

Olga Lucia

Liked: Cleanliness, staff & service
Hotel is very
Stayed 4 nights in Apr 2025

10/10 Excellent

HECTOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The events were lots of fun
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2025

6/10 Okay

Lonnie

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I reserved and paid for a two room suite and they put me in a single room. Had no hot water and very little water pressure.
Stayed 3 nights in Feb 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

4/10 Poor

Martha Elena

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Victor Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It's amazing to see that very few minor things are not in place after having the island destroyed by a hurricane a few years ago. The hotel has everything you need. You must know that in San Andres you won't find extreme luxury in the hotels and pretty much nowhere around the island. It's all about the Caribbean vibe, the relaxed mood, and the gorgeous see of seven colours, so expect a clean and complete infrastructure and set of services, but no silver cutlery, posh scene or something of the sort. I loved the friendliness of the staff, always smiling and always helpful (Alvin and Monica, you rock), the bedrooms are very comfortable, the pool is great for kids and adults, the location is unbeatable, and the beach ir right there. The drinks were fine, the food was tasty but don't expect a huuuge variety (although I ate a very different menu on each of the 12 meals I had) and just some tiny things were a bit off (some wooden doors that don't belong and the drinks menu that was cut in half) I recommend San Andrés, would have loved to visit Providencia, and loved the scuba, snorkeling and sea view!
Stayed 3 nights in Jan 2025

8/10 Good

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were the best
Stayed 5 nights in Jan 2025

4/10 Poor

Luz

Stayed 5 nights in Jan 2025

6/10 Okay

DIEGO A

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
It is not what it used to be, city is dirty and nothing to do, it also needs an update. Resort is all and when rains, you get water everywhere. Look like nobody care about it anymore. 3 stars is more than enough. Won’t come back.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jaime

Traveled with partner
Disliked: Cleanliness, staff & service
If you ever have the chance to go to Decameron Isleño in San Andres… DON’T. We had our worst experience ever as tourist. I summarize our one week stay as the three “nevers”: Never paid so much for a stay… never stayed in a worst hotel… NEVER going back to a Decameron. It seemed to us as if that place has no managment. Most employees are careless, lazy and even rude to the guests.
Stayed 7 nights in Jan 2025